Difference between pages "How do I submit service requests? (Faculty/Staff)" and "Access Voicemail - VVX 250"

From TechHelp@MCLA
(Difference between pages)
Jump to: navigation, search
 
 
Line 1: Line 1:
All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
+
*1. Push the 'VM' softkey button
 +
[[File:Vmvvx.png|left|200px]]
 +
*2. Push the 'Connect' softkey button
 +
*3. Listen to voice prompts to check new messages or record a greeting.  
  
*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
+
*Please note that voicemails are automatically sent via email and also can be managed through the Teams client on your computer.
* You can email [mailto:CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
 
* You can go to our website: https://www.cbs-gisx.com then click on support then service request see screen shots below
 

Revision as of 22:01, 21 November 2023

  • 1. Push the 'VM' softkey button
Vmvvx.png
  • 2. Push the 'Connect' softkey button
  • 3. Listen to voice prompts to check new messages or record a greeting.
  • Please note that voicemails are automatically sent via email and also can be managed through the Teams client on your computer.