Difference between pages "Office 365" and "Media Services"

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(→‎Office 365 CHECKLIST)
 
 
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[[Image:Office-365.jpg|right]]
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==Media Services==
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==Description==
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Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.
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'''Office 365''' is MCLA's official communication and groupware system. With '''Office 365''', you have access to your '''college email''' which lets you receive campus wide announcements and personal communications. There are also web-based office programs such as '''Word''' and cloud-based storage through '''Onedrive'''.  To use '''Office 365''' you must have a valid MyMCLA [[User ID and Password]]. '''Office 365''' can be accessed through the [http://sso.mcla.edu Portal Login Page].  
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<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
  
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==Information about Office 365==
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==Services==
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*[[Accessing Office 365]] - Information about accessing the Office 365 system.
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* Support for classroom AV technology
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*[[Office 365 Web Browser Requirements]] - Information on what web browsers work best with Office 365.
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* Online learning support
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*[[Office 365 Mobile Access]] - Instructions on how to setup your mobile device to sync with Office 365. Includes instructions for Android, IOS, and Windows phones.
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* Live event support
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*[[How to allow sso.mcla.edu pop ups within your web browser]] - Review information on how to disable pop-up blocking for sso.mcla.edu
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* Video conference support
 +
* Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
 +
* Video and audio recording and editing
 +
* [[Large-Format Printing]]
 +
* [[Yodeck]] - Electronic signage maintenance and administration
 +
* [[Philo]] - Online TV Streaming Services
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* DVD/CD duplication
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* [[Lecture Recording]]
  
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==Office 365 Guides - Outlook Web App==
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==Staff==
 +
Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II
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* Murdock room 114
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* x5328
 +
* A.Bieniek@mcla.edu
  
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*[https://support.office.com/en-us/article/Getting-started-in-Outlook-Web-App-0062C7BE-F8E3-486E-8B14-5C1F793CEEFD#__toc351110201 O365 - Getting started in Outlook Web App]- Overview of what can be found on the Office 365 desktop.
 
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*[https://support.office.com/en-us/article/Mail-in-Outlook-on-the-web-for-business-ed7b1cb9-ef40-4fbd-a302-278cc7f4dcf5?ui=en-US&rs=en-US&ad=US O365 - Mail Overview] - How to use the mail functions of Office 365.
 
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*[[How to send an encrypted email]]
 
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*[[Using FindTime on Office 365]]
 
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*[https://support.office.com/en-us/article/Display-settings-for-mail-a62ead01-4e64-45a8-a497-f462589956de O365 - Display settings for mail]
 
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*[https://support.office.com/en-us/article/People-Overview-5fe173cf-e620-4f62-9bf6-da5041f651bf O365 - People Overview (Contacts)] - How to use the personal contacts area in Office 365.
 
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*[https://support.office.com/en-us/article/Calendar-in-Outlook-on-the-web-for-business-5219c457-d1fe-4c2f-9032-1a816b88e936?ui=en-US&rs=en-US&ad=US O365 - Calendar Overview] - Using the calendar functions in Office 365.
 
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*[https://support.office.com/en-us/article/Sharing-your-calendar-in-Outlook-Web-App-7ecef8ae-139c-40d9-bae2-a23977ee58d5?ui=en-US&rs=en-US&ad=US O365 - Calendar Sharing]
 
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*[https://support.office.com/en-us/article/Tasks-Overview-89f8064f-2516-4036-845c-a6953e166fe0 O365 - Tasks Overview]
 
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*[[O365 - Using Shared Campus Mailboxes]]
 
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*[https://support.office.com/en-us/article/Create-and-add-an-email-signature-in-Outlook-Web-App-0f230564-11b9-4239-83de-f10cbe4dfdfc O365 - Create an e-mail signature]
 
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*[https://support.office.com/en-us/article/Send-automatic-out-of-office-replies-in-Outlook-on-the-web-14614626-9855-48dc-a986-dec81d07b1a0?ui=en-US&rs=en-US&ad=US O365 - Set a Vacation/Auto reply Message] - Set an auto reply message while your away.
 
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*[https://support.office.com/en-us/article/Printing-messages-5c8a3b81-c6d2-4bd0-8dc2-a8ae8718eaba O365 - Printing Messages]
 
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*[https://support.office.com/en-us/article/Create-and-respond-to-messages-in-Outlook-Web-App-fa6f2d4c-64b4-4f7e-94a7-dfd1f5a62ff7?ui=en-US&rs=en-US&ad=US O365 - Responding to Messages]
 
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*[https://support.office.com/en-us/article/Working-with-message-folders-in-Outlook-Web-App-6bb0723a-f39f-4a8d-bb3f-fab5dcc2510a?ui=en-US&rs=en-US&ad=US O365 - Organizing E-mail]
 
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*[[O365 - OneDrive in Office 365]]
 
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*[[O365 - Skype for Business in Office 365]]
 
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*[[O365 - Microsoft Teams]]
 
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*[[O365 - Microsoft Bookings]]
 
  
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*[[Read Receipts in Outlook Web App]]
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, Audio Visual Equipment Technician
 +
* Murdock room 114
 +
* x5287
 +
* F.Houghton@mcla.edu
  
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==[[Office 365 Guides - Campus Collaboration Sites]] ==
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==Contacting Media Services==
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*[[O365 - Using Campus Collaboration Sites]]
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The Media Services office is located in Murdock Hall room 114
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*[[O365 - Managing and Moderating Campus Collaboration Sites]]
 
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*[[O365 - Attaching a file to a campus collaboration posting]]
 
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*[[O365 - Setting up Alerts for Campus Collaboration Sites]]
 
  
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==FAQ about Office 365==
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<pre>Phone (413) 662-5328 on campus x5328
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*[[How do I e-mail classes through Office 365?]]
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      (413) 662-5287 on campus x5287
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*[[O365 - Create an e-mail signature|How do I setup an e-mail signature?]]
 
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*[[O365 - Set a Vacation/Auto reply Message|How do I setup an out of office reply message?]]
 
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*[[Accessing Office 365|I'm having issues accessing Office 365. How should I resolve this?]]
 
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*[[I'm able to login to the portal page but nothing happens when I click on the links?]]
 
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*[[How do I configure OWA apps for iOs devices?]]
 
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*[[I'm getting an error message when clicking on Mail,Contacts, or Calendar]]
 
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*[http://techhelp.mcla.edu/index.php/O365_-_Calendar_Overview#sharecal How do I share calendars?]
 
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*[[O365 - Using Shared Campus Mailboxes|How do I access a shared mailbox?]]
 
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*[[Where is the history feature in Office 365? Can I see if recipients have read my e-mail to them?]]
 
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*[[How do I log off of Office 365? I try the log out option and it gives me an error?]]
 
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*[[Why do messages I delete come back?]]
 
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*[[I cannot seem to locate some of my e-mail messages associated with an ongoing e-mail correspondence?]]
 
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*[[How do I remove a name from the auto complete list in Office 365?]]
 
  
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==Related Topics==
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Email: mediaservices@mcla.edu</pre>
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*[[User ID and Password | MCLA Account Mangement]]
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*[http://sso.mcla.edu MCLA Portal Login Page]
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==Requests==
 +
Requests can be made directly with the office of Media Services or through the student affairs office’s [https://nextgensso.com/sp/startSSO.ping?PartnerIdpId=http://sts.mcla.edu/adfs/services/trust&TargetResource=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2f5d048d55-e9b0-441c-a1e1-2257baa5b180 Non-Classroom Space Request Form]
 +
This form can also be found on the MCLA portal page.
 +
Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.
 +
 
 +
Please contact us if you have any questions regarding classroom technology or any of our other services.
 +
==<div id="hours">Hours Of Operation - Media Services</div>==
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 +
<center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" >
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<tr>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td>
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</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>4:00pm</font></font></font></td>
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 +
</tr>
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<tr BGCOLOR="#FFFFFF">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#CCCCCC">
 +
 
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#FFFFFF">
 +
 
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
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 +
</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
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 +
</tr>
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 +
<tr BGCOLOR="#FFFFFF">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>1:00pm</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
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</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
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</tr>
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</table></center>
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<!-- ==Resources==
 +
 
 +
* [[Philo]] - Online TV Streaming Services
 +
* [[Large-Format Printing]] -->

Revision as of 12:50, 5 August 2021

Media Services

Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.

Services

  • Support for classroom AV technology
  • Online learning support
  • Live event support
  • Video conference support
  • Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
  • Video and audio recording and editing
  • Large-Format Printing
  • Yodeck - Electronic signage maintenance and administration
  • Philo - Online TV Streaming Services
  • DVD/CD duplication
  • Lecture Recording

Staff

Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II

  • Murdock room 114
  • x5328
  • A.Bieniek@mcla.edu


, Audio Visual Equipment Technician

  • Murdock room 114
  • x5287
  • F.Houghton@mcla.edu

Contacting Media Services

The Media Services office is located in Murdock Hall room 114 

Phone (413) 662-5328 on campus x5328
      (413) 662-5287 on campus x5287 

Email: mediaservices@mcla.edu

Requests

Requests can be made directly with the office of Media Services or through the student affairs office’s Non-Classroom Space Request Form This form can also be found on the MCLA portal page. Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.

Please contact us if you have any questions regarding classroom technology or any of our other services.

Hours Of Operation - Media Services

Day Open Close
Monday 8:00am 4:00pm
Tuesday 8:00am 9:00pm
Wednesday 8:00am 9:00pm
Thursday 8:00am 9:00pm
Friday 8:00am 9:00pm
Saturday 1:00pm 9:00pm
Sunday CLOSED CLOSED


Retrieved from "https://techhelp.mcla.edu/index.php?title=Office_365&oldid=6641"