Difference between pages "Junk Mail Filtering" and "Microsoft Teams Telephony"

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(→‎Report a message as phishing or junk)
 
 
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==Overview==
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MCLA will be replacing its telephone system with Microsoft Teams.  This enables users to make  or receive through the following options:
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Office 365 provides junk mail filtering options for users to stop unwanted e-mail from being delivered to their inbox. There is also an option to report phishing scams by marking them.
 
  
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==Block Senders from Sending You Mail==
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*A Teams-enabled physical desk phone installed in your office.
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*Through your computer using the Microsoft Teams client software.
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*Through your cell phone using the Microsoft Teams app.
  
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Users have the ability to block email addresses and domains they don't want to receive messages from. Add any email address or domain to your blocked senders list to move these messages directly to your Junk Email folder.
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==Using a Microsoft Teams Desk Phone==
  
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*Click the Email link located on the https://portal.mcla.edu site.
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
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PolyCom VVX 250 (Single Line Phones)
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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*At the top of the page, select the gear icon then select "View all Outlook settings".
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
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[[File:Junk1.png]]
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
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*[ How to Sign In]
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*Select Mail > Junk email.
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*[ Voicemail Setup]
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==Using the Microsoft Teams Client (Windows or Mac OS)==
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*Under the 'Block Senders and Domains" heading click the "+Add" button. Enter the email address or the domain you'd like to block.
 
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[[File:Junk2.png]]
 
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*Select Save.
 
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==Add Safe Senders and Domains==
 
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Users also have the ability to add specific e-mail addresses or domains to their safe sender list to ensure messages from them are not redirected to their junk folder.
 
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*Click the Email link located on the https://portal.mcla.edu site.
 
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*At the top of the page, select the gear icon then select "View all Outlook settings".
 
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[[File:Junk1.png]]
 
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*Select Mail > Junk email.
 
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*Under the 'Safe Senders and Domains" heading click the "+Add" button. Enter the email address or the domain you'd like to specify are safe.
 
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[[File:Junk3.png]]
 
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*Select Save.
 
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==Report a message as phishing or junk==
 
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Users also have the ability to flag messages as a phishing scam or junk. Note: When you mark a message as phishing, it reports the sender but doesn't block that specific sender from sending additional messages in the future.
 
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*In the message list, select the message or messages you want to report.
 
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*Above the reading pane, select Junk > Phishing or Junk to report the message sender.
 
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[[File:Junk4.png]]
 

Revision as of 19:58, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:

Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)

Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

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