Difference between pages "Copying a Portfolio" and "Core Supported Software Guidelines"
(Difference between pages)
m (1 revision imported) |
en>Helpdesk |
||
Line 1: | Line 1: | ||
− | + | ==What software support can we provide?== | |
+ | We will be happy to provide support with the operations of the following applications: | ||
− | + | *Microsoft Windows | |
+ | *Microsoft Word | ||
+ | *Microsoft Excel | ||
+ | *Microsoft PowerPoint | ||
+ | *Canvas | ||
+ | We will provide basic support (opening files, saving files, printing files, and basic operation & troubleshooting) for other applications; however, the Computer Helpdesk does not provide assistance with homework for applications such as: | ||
− | * | + | *Microsoft Visual Studio (Visual Basic, C++, J++) and CASE tools |
+ | *ArcGIS | ||
+ | *A+LS | ||
+ | *Web authoring packages | ||
+ | *Drawing and graphics packages (ex. PhotoShop, HyperStudio, and PageMaker) | ||
+ | *SPSS and business applications | ||
+ | *Other course-specific applications. | ||
− | [[ | + | ==What does this mean?== |
+ | |||
+ | *We can help you when you are stuck using macros in Microsoft Word, however, we cannot teach you how to write them. | ||
+ | |||
+ | *We can help you troubleshoot graphics placement in Microsoft PowerPoint, but will not provide instruction on graphic editing. | ||
+ | |||
+ | *We can help you safely save your C++ program to a network drive. We will not help write or debug your code. | ||
+ | |||
+ | Please see your individual instructor for this level of assistance. | ||
+ | |||
+ | For further information, please visit the MCLA [[Software Policy]]. |
Revision as of 15:27, 5 June 2017
What software support can we provide?
We will be happy to provide support with the operations of the following applications:
- Microsoft Windows
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Canvas
We will provide basic support (opening files, saving files, printing files, and basic operation & troubleshooting) for other applications; however, the Computer Helpdesk does not provide assistance with homework for applications such as:
- Microsoft Visual Studio (Visual Basic, C++, J++) and CASE tools
- ArcGIS
- A+LS
- Web authoring packages
- Drawing and graphics packages (ex. PhotoShop, HyperStudio, and PageMaker)
- SPSS and business applications
- Other course-specific applications.
What does this mean?
- We can help you when you are stuck using macros in Microsoft Word, however, we cannot teach you how to write them.
- We can help you troubleshoot graphics placement in Microsoft PowerPoint, but will not provide instruction on graphic editing.
- We can help you safely save your C++ program to a network drive. We will not help write or debug your code.
Please see your individual instructor for this level of assistance.
For further information, please visit the MCLA Software Policy.