Difference between pages "Academic Computing Labs - Murdock Hall" and "Microsoft Teams Telephony"

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(Using the Microsoft Teams Client (Windows or Mac OS))
 
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[[image:Computer_lab.jpg|right]]
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MCLA will be replacing its telephone system with Microsoft TeamsThis enables users to make or receive through the following options:
The Academic Computing Labs at MCLA feature high-performance computers connected to the secure campus [[Network]]Students can use these computers to print, write papers, access the Internet, check email, and use course-related software. The printer located in the walk in lab offers wireless printing capability. A [[MCLA Computer HelpDesk | HelpDesk]] lab monitor is available when the computer labs are open, providing assistance to lab users.  The HelpDesk office hours are the same as Computer Lab hours.
 
  
*<b>To see the current hours of operation of the labs [[MCLA Computer HelpDesk | click here]].</b>
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*A Teams-enabled physical desk phone installed in your office.
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*Through your computer using the Microsoft Teams client software.
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*Through your cell phone using the Microsoft Teams app.
  
==Computer Labs==
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==Using a Microsoft Teams Desk Phone==
 
 
*<b>Classroom Labs (Murdock 108,109 and 119)</b> – These labs are designated as classrooms and contain a variety of course-specific software.  Students can also find these specialty software titles in room 119.  When not in use for a class these rooms are open for general use. Each of the classroom labs have a projector and instructor station with speakers.
 
  
*<b>Freel Library Lab</b> - There are 10 computer lab stations located on the 2nd floor of the library and 3 in the Freel study lounge room. In addition, a series of general use laptops can be loaned out for use in the library at the circulation desk. 
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
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PolyCom VVX 250 (Single Line Phones)
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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Each room in the labs has a laser printer which can be printed to from every computer in the room. Wireless printing is also offered.
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
  
==Lab Software==
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==Using the Microsoft Teams Client (Windows or Mac OS)==
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<youtube>QInQPa7CGzs</youtube>
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*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
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*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]
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*[[Setup Call Forwarding in Microsoft Teams]]
  
Typically every year the software package that is installed on the Lab computers change. 
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==Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)==
 
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*[[Downloading Teams App]]
==Using a Lab Computer==
 
 
 
To login to any of the computers in the lab you are required to have a valid MyMCLA account[[User ID and Password]]. It is important to note that the computers in these labs are configured to automatically restore to its original state every time a reboot occurs. Any changes made to the computers settings or files saved on the computer will be gone when it restarts. It is recommended that students use their limited [[Network]] file space located on their [[Network]] drive when saving work files (The network drive is linked to "My Documents".
 
 
 
==Food and Drink Policy==
 
 
 
No food or drink is allowed in the Murdock computer labs. This enforced policy is to ensure the safety and protection of the equipment in the labs. It also promotes a cleaner lab environment and helps damaging liquid spills to the carpet. All lab users are required to adhere to this policy when entering the computer labs.
 

Revision as of 21:39, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:


Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)


Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)