Difference between pages "Accessing Office 365" and "Microsoft Teams Telephony"

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(Using the Microsoft Teams Client (Windows or Mac OS))
 
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==<font color="#ff0000" face="verdana,arial" size="4">Office 365 CHECKLIST</font>==
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MCLA will be replacing its telephone system with Microsoft Teams.  This enables users to make  or receive through the following options:
  
*1. '''Ensure you have activated your MyMCLA account and know what the correct password is.'''
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*A Teams-enabled physical desk phone installed in your office.
**Click here for instructions on how to [[Activate your MyMCLA Account]].  
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*Through your computer using the Microsoft Teams client software.
**Click here for instructions on how to [[Reset a Lost MyMCLA Account Password]].
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*Through your cell phone using the Microsoft Teams app.
  
*2. '''Confirm that you are using a supported web browser that will work with all the features Office 365 has to offer.'''
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==Using a Microsoft Teams Desk Phone==
**For '''Windows 7+''' users:
 
***Internet Explorer 11 ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads Download Site])
 
***Firefox ([http://www.mozilla.org/en-US/firefox/all/ Download Site])
 
***Chrome ([https://www.google.com/chrome/browser/ Download Site])
 
**For '''Mac OSX''' Users:
 
***Google Chrome ([https://www.google.com/chrome/browser/ Download Site])
 
***Firefox ([http://www.mozilla.org/en-US/firefox/all/ Download Site])
 
  
*3. '''Sign on to Office 365 using the Portal Login Page.'''
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
**A. Click here to access the [http://sso.mcla.edu Portal Login Page].
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**B. Click '''Email''' on the top navigation bar.  
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[[File:Vvx400_.jpg|frameless|left|100px]]
**C. Click the square dots on the top left of the page to access '''Office 365''' apps.
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PolyCom VVX 250 (Single Line Phones)
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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*4. '''Beware of Bookmarks!'''
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
**Users should not bookmark the Portal Login Page. Using a bookmark may fail to load the page because it has old session information stored with the URL that was saved. It is best to login to the Portal Page by typing the address directly into the web browser (sso.mcla.edu) or clicking a redirect found on a MCLA website.
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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==Using the Microsoft Teams Client (Windows or Mac OS)==
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<youtube>QInQPa7CGzs</youtube>
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*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
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*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]
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*[[Setup Call Forwarding in Microsoft Teams]]
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==Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)==
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*[[Downloading Teams App]]

Revision as of 21:39, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:


Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)


Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)