Difference between pages "MCLA Account Setup" and "Microsoft Teams Telephony"

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(Using the Microsoft Teams Client (Windows or Mac OS))
 
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Activating your MyMCLA Account (MyMCLA Portal, Email, Canvas, BlazerNet, Lab Access)
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MCLA will be replacing its telephone system with Microsoft Teams.  This enables users to make  or receive through the following options:
  
'''To setup your MyMCLA account''', you are required to '''claim your account by activating it''' using a link located in Self-Service Banner. Follow these steps to activate:
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*A Teams-enabled physical desk phone installed in your office.
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*Through your computer using the Microsoft Teams client software.
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*Through your cell phone using the Microsoft Teams app.
  
*1. Go to http://techhelp.mcla.edu/banner
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==Using a Microsoft Teams Desk Phone==
*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])
 
*3. Click the ''''Claim Your MyMCLA Account'''' link located on the main menu of Banner.
 
*4. Follow the account claim procedure, setting a password at the end which should be a combination of numbers as well as letters.
 
*5. Confirm activation is complete by logging into http://sso.mcla.edu with your newly setup MyMCLA account.
 
  
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
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PolyCom VVX 250 (Single Line Phones)
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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If you have already setup your MyMCLA account, but have '''forgotten your MyMCLA password''' then follow these steps:
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
  
*1. Go to http://techhelp.mcla.edu/banner
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==Using the Microsoft Teams Client (Windows or Mac OS)==
*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])
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<youtube>QInQPa7CGzs</youtube>
*3. Click the ''''Reset Your MyMCLA Account Password'''' link located on the main menu of Banner.
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*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
*4. Set a new password which should be a combination of numbers as well as letters.
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*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]
*5. Confirm the password has been reset by logging into http://sso.mcla.edu with your reset MyMCLA password.
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*[[Setup Call Forwarding in Microsoft Teams]]
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==Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)==
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*[[Downloading Teams App]]

Revision as of 21:39, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:


Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)


Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)