Difference between pages "FACULTY: How to access student transcripts" and "Microsoft Teams Telephony"

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(Using the Microsoft Teams Client (Windows or Mac OS))
 
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*1. <b>Log on to [https://banner.mcla.edu:4443/pls/PROD/twbkwbis.P_WWWLogin Self Service Banner.]
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MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make  or receive through the following options:
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*2. Click on 'Faculty Services'
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*A Teams-enabled physical desk phone installed in your office.
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*Through your computer using the Microsoft Teams client software.
[[IMAGE:transcript1.JPG]]
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*Through your cell phone using the Microsoft Teams app.
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*3. Click on 'Student Information Menu'
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==Using a Microsoft Teams Desk Phone==
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[[IMAGE:transcript2.JPG]]
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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*4. Click on 'Academic Transcript'
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[[File:Vvx400_.jpg|frameless|left|100px]]
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PolyCom VVX 250 (Single Line Phones)
[[IMAGE:transcript3.jpg]]
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
*5. Select a term by using the drop down menu and click 'Submit'
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*[ How to Sign In]
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*[ Voicemail Setup]
[[IMAGE:transcript4.jpg]]
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*6. Enter the student's A number that you wish to look up in the 'Student or Advisee ID' textbox or you can search by name.
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
Click 'Submit'
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
[[IMAGE:transcript5.jpg]]
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*[ How to Sign In]
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*[ Voicemail Setup]
*7. Verify the student you are looking up and click 'Submit' If this is incorrect, choose the ID Selection link at the bottom of the page to try again.
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==Using the Microsoft Teams Client (Windows or Mac OS)==
[[IMAGE:transcript6.JPG]]
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<youtube>QInQPa7CGzs</youtube>
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*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
*8. Select the transcript level and transcript type using the drop down menus. Click 'Display Transcript'</b>
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*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]
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*[[Setup Call Forwarding in Microsoft Teams]]
[[IMAGE:transcript7.jpg]]
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==Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)==
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*[[Downloading Teams App]]

Revision as of 21:39, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:


Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)


Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)