Difference between pages "How do I order supplies? (Faculty/Staff)" and "Microsoft Teams Telephony"

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(→‎Using the Microsoft Teams Client (Windows or Mac OS))
 
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Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.
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MCLA will be replacing its telephone system with Microsoft Teams.  This enables users to make  or receive through the following options:
  
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*Toner Cartridges
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*A Teams-enabled physical desk phone installed in your office.
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*Drums
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*Through your computer using the Microsoft Teams client software.
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*Waste Toner Bins
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*Through your cell phone using the Microsoft Teams app.
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*Staples
 
  
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Any parts outside of this must require a service order to be placed.
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==Using a Microsoft Teams Desk Phone==
  
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There are three ways in which you can order supplies:
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
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PolyCom VVX 250 (Single Line Phones)
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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*1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
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*2. Email [mailto:CBSWebOrders@xerox.com CBSWebOrders@xerox.com] provide the same information as provided above
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
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*3. Go to [https://www.cbs-gisx.com www.cbs-gisx.com], Click support, then go to order supplies and fill out the information requested like screenshot below:
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
  
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Once I receive the supplies, how do I install them?
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==Using the Microsoft Teams Client (Windows or Mac OS)==
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<youtube>QInQPa7CGzs</youtube>
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*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
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*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]
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*[[Setup Call Forwarding in Microsoft Teams]]
  
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*Refer to AltaLink or VersaLink video guides which show how to replace these supplies.
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==Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)==
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*[[Downloading Teams App]]

Revision as of 21:39, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:

Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)

Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)

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