Difference between pages "Attendance Reporting in Self-Service Banner" and "Microsoft Teams Telephony"

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(Who Can Help With Questions or Issues?)
 
(Using the Microsoft Teams Client (Windows or Mac OS))
 
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=== Why Do I Need to Report Attendance? ===
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MCLA will be replacing its telephone system with Microsoft Teams.  This enables users to make  or receive through the following options:
MCLA must maintain compliance with federal regulations to continue receiving and providing financial assistance to eligible MCLA students. Faculty reporting attendance is crucial in determining if students are receiving financial aid and not attending classes.
 
  
Use the steps below to access each of your official course rosters, and report data for students who have '''stopped attending''', or who have '''never attended'''. Each roster contains '''all and only''' names of students who are officially registered. If any student is attending your class but '''does not appear''' on the official roster, '''immediately''' refer them to the Registrar's Office at (413) 662-5216 or [http://mailto:registrar@mcla.edu registrar@mcla.edu].
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*A Teams-enabled physical desk phone installed in your office.
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*Through your computer using the Microsoft Teams client software.
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*Through your cell phone using the Microsoft Teams app.
  
=== Who Can Help With Questions or Issues? ===
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==Using a Microsoft Teams Desk Phone==
*For questions about the process: '''Registrar''' at (x5216) or [[registrar@mcla.edu|mailto:registrar@mcla.edu]].
 
*For problems logging into Self-Service Banner or any technology problems: '''Help Desk''' at (x5276) or [[helpdesk@mcla.edu|mailto:helpdesk@mcla.edu]].
 
  
=== How Do I Report Attendance? ===
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
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PolyCom VVX 250 (Single Line Phones)
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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==== Access Your Course Roster: ====
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
*Log in to the MCLA Portal (https://portal.mcla.edu), then enter Banner Self-Service by clicking the "Banner" link in the blue header bar.
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
*In Banner, click the "Faculty and Advisors" link from the Main Menu.
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
*From the "Faculty and Advisors" menu, click the "Student Last Attendance Worksheet" link.
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*[ How to Sign In]
*From the drop-down menu "Select Term", choose the current term, then click the "Submit" button.
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*[ Voicemail Setup]
*From the drop-down menu "Select a CRN", choose a course roster from your assigned courses, then click the "Submit" button. (Note: If you have more than 25 students enrolled in a course, you will navigate to more than one page within its roster.)
 
  
==== Report Attendance: ====
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==Using the Microsoft Teams Client (Windows or Mac OS)==
*If ALL students in the course are attending regularly: Simply type the letter "Y" once, in the text box next to the current "Census Date" field at the top of the roster. There is no need to enter any dates for individual students: this roster is complete. Click the "Submit" button at the bottom of the page.
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<youtube>QInQPa7CGzs</youtube>
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*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
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*[[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]]
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*[[Setup Call Forwarding in Microsoft Teams]]
  
*If ANY student in the course has been absent more than once: Type the last date of attendance ONLY for students who have been absent from class more than once, using the format MM/DD/YYYY. You do NOT need to enter dates for students attending regularly: a blank field means that a student IS attending regularly. Click the "Submit" button at the bottom of the page.
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==Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)==
 
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*[[Downloading Teams App]]
*If ANY student in the course has NEVER attended: Type the first day of the term, as listed on the current official Academic Calendar, for any student who has NEVER attended the course. (You can find the calendar on the MCLA Portal, under the "Calendars" menu.) Click the "Submit" button at the bottom of the page.
 
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Repeat This Process For Each Course: ====
 
*Once you have completed reporting for one course, click the "Faculty Services" tab.
 
*Click the "CRN Selection" link, choose your next course roster, and click the "Submit" button.
 
Proceed with Step 2 above.
 
 
 
Additional information about using Self-Service Banner can be found in the TechHelp guide to Self-Service Banner.
 

Revision as of 21:39, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:


Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)


Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)