Difference between pages "MCLA Fax Services" and "How do I order supplies? (Faculty/Staff)"

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(→‎Sending a Fax)
 
 
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MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers.  Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through this these various options.
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Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.
  
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==Sending a Fax==
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*Toner Cartridges
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<youtube>G7xoRmVkFws</youtube>
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*Drums
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'''Via Email Attachment'''
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*Waste Toner Bins
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*Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
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*Staples
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*Create a new email message
 
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*Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
 
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*Enter a subject as the fax header (see [https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ WestFax Advanced Header Flags])
 
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*Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
 
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*Send Email
 
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*You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
 
  
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'''Via BlazerPrint Copier (Paper Faxing)'''
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Any parts outside of this must require a service order to be placed.
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*1. Load document in Automatic Document Feeder
 
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*2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
 
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*3. Select “Scan” from the homepage
 
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*4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
 
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*5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
 
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*6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
 
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*7. Press 'Start' to Send Fax
 
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*8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
 
  
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==There are three ways in which you can order supplies:==
  
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'''Via Portal Link'''
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*1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
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TBD - Coming Soon
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*2. Email [mailto:CBSWebOrders@xerox.com CBSWebOrders@xerox.com] provide the same information as provided above
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*3. Go to [https://www.cbs-gisx.com www.cbs-gisx.com], Click support, then go to order supplies and fill out the information requested like screenshot below:
  
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==Receiving a Fax==
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==Once I receive the supplies, how do I install them?==
  
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'''Via Incoming Email'''
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*Refer to AltaLink or VersaLink video guides which show how to replace these supplies.
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*Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.
 
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'''Via Portal Link'''
 
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TBD - Coming Soon
 

Revision as of 05:21, 14 February 2023

Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.

  • Toner Cartridges
  • Drums
  • Waste Toner Bins
  • Staples

Any parts outside of this must require a service order to be placed.

There are three ways in which you can order supplies:

  • 1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
  • 2. Email CBSWebOrders@xerox.com provide the same information as provided above
  • 3. Go to www.cbs-gisx.com, Click support, then go to order supplies and fill out the information requested like screenshot below:

Once I receive the supplies, how do I install them?

  • Refer to AltaLink or VersaLink video guides which show how to replace these supplies.
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