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| − | MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers. Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through this these various options.
| + | Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered. |
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| − | ==Sending a Fax==
| + | *Toner Cartridges |
| − | <youtube>G7xoRmVkFws</youtube>
| + | *Drums |
| | + | *Waste Toner Bins |
| | + | *Staples |
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| − | '''Via Email Attachment'''
| + | Any parts outside of this must require a service order to be placed. |
| − | *Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
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| − | *Create a new email message
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| − | *Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
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| − | *Enter a subject as the fax header (see [https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ WestFax Advanced Header Flags])
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| − | *Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
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| − | *Send Email
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| − | *You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
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| − | '''Via BlazerPrint Copier (Paper Faxing)'''
| + | ==There are three ways in which you can order supplies:== |
| − | *1. Load document in Automatic Document Feeder
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| − | *2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
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| − | *3. Select “Scan” from the homepage
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| − | *4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
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| − | *5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
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| − | *6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
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| − | *7. Press 'Start' to Send Fax
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| − | *8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
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| − | '''Via Portal Link'''
| + | *1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team |
| − | *1. Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 'Everyone' dropdown. | + | *2. Email [mailto:CBSWebOrders@xerox.com CBSWebOrders@xerox.com] provide the same information as provided above |
| − | *2. Click 'Send Fax' button located in the top right corner
| + | *3. Go to [https://www.cbs-gisx.com www.cbs-gisx.com], Click support, then go to order supplies and fill out the information requested like screenshot below: |
| − | *3. Enter Fax Number or select from Contacts
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| − | *4. Fill out the header field (shows at the top of the Fax)
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| − | *5. Fill out the subject field (for metadata)
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| − | *6. Select Cover Page
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| − | *7. Select 'Browse' to add the document you would like faxed
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| − | ==Receiving a Fax== | + | ==Once I receive the supplies, how do I install them?== |
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| − | '''Via Incoming Email'''
| + | *Refer to AltaLink or VersaLink video guides which show how to replace these supplies. |
| − | *Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format. | |
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| − | '''Via Portal Link'''
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| − | *1. Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 'Everyone' dropdown.
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| − | *2. Your fax inbox will appear where you can view incoming faxes, download them as PDF files, or delete.
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| − | *3. Users that have multiple fax lines associated with their account can use the dropdown at the top to select which fax inbox they would like to view.
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| − | ==Learn More About WestFax Portal==
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| − | <youtube>d903hJRiqMM?t=268</youtube>
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| − | ==Related Links==
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| − | *[https://westfax.com/hipaa-compliant-fax-faq/ HIPAA Compliant Fax FAQ]
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