Difference between revisions of "Reset a Lost MyMCLA Account Password"

From TechHelp - MCLA's IT Help Center
Jump to navigation Jump to search
 
Line 1: Line 1:
To Reset a Lost MyMCLA Account Password using Microsoft's Self-Service Password Reset Tool:
+
To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:
  
 
*1. Go to https://passwordreset.microsoftonline.com
 
*1. Go to https://passwordreset.microsoftonline.com
Line 10: Line 10:
  
  
To Reset a Lost MyMCLA Account Password through Banner:
+
To Reset a Lost MCLA Account Password through Banner:
  
 
*1. Go to http://techhelp.mcla.edu/banner
 
*1. Go to http://techhelp.mcla.edu/banner
 
*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])
 
*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])
 
*3. Click the ''''Lost Your MyMCLA Account Password?'''' link located on the main menu of Banner.
 
*3. Click the ''''Lost Your MyMCLA Account Password?'''' link located on the main menu of Banner.
*4. Set a new password which should be a combination of numbers as well as letters.
+
*4. Use the temporary password that is generated to login to https://sso.mcla.edu
*5. Confirm the password has been reset by logging into http://sso.mcla.edu with your reset MyMCLA password.
+
*4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
 +
*5. Confirm the password has been reset by logging into http://sso.mcla.edu with your reset MCLA password.

Latest revision as of 23:35, 22 January 2020

To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:

  • 1. Go to https://passwordreset.microsoftonline.com
  • 2. Type your A number with @mcla.edu at the end of it (Example: A10001000@mcla.edu)
  • 3. Complete two of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
  • 4. Enter new password.




To Reset a Lost MCLA Account Password through Banner:

  • 1. Go to http://techhelp.mcla.edu/banner
  • 2. Login using your Self Service Banner account (Banner Login Instructions)
  • 3. Click the 'Lost Your MyMCLA Account Password?' link located on the main menu of Banner.
  • 4. Use the temporary password that is generated to login to https://sso.mcla.edu
  • 4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
  • 5. Confirm the password has been reset by logging into http://sso.mcla.edu with your reset MCLA password.