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Revision as of 16:43, 1 February 2021 by A30089656 (talk | contribs) (Dialing Instructions for MCLA)



Voice Communications at MCLA

MCLA is committed to providing updated telecommunication services to our entire community. The telecommunications department is continuing to evolve in the areas of innovation, efficiency and reliability. Our effort is to stay current and competitive in these areas of providing technologies while we grow and expand our institution for the future of communications here at MCLA.

For more information, please contact or x5276 Helpdesk.

Directory and End User Information

Telecommunication Services

All faculty/staff/ student requests for services or issues should be directed to the Helpdesk x5276.

Consult the FAQs for other ways to troubleshoot any telecom issues or problems prior to contacting the Helpdesk x5276.


Dialing Instructions for MCLA

  • Local calling; Press 9, then the 7-digit number of the local number. Some calls may require dialing the area code first.
  • Long distance calling: Press 9, then dial the number you wish to dial.
  • Resident Student Long Distance/Cellular Services
    • The college DOES provide long distance services for resident students with our SIP Phones that can be requested Dorm Phone Request.
    • The college does provide local calling and voicemail services to each resident student which is available upon arrival to campus.
    • Cell services within the dorms are challenging and difficult; we have installed repeater cells to extend some cell service within the Berkshire Tower and Hoosac Hall resident hall lobby areas.
    • More a reliable service, we still recommend using VoIP phone available from the Computer Support Services Help Desk to stay in contact with the college community, family and friends.
    • Verizon and AT&T carriers have the best coverage outside the dorms and city area and Verizon has installed a full cell site at MCLA.

Cellular Discounts for MCLA Employees and Students

Click your carrier link to find out more. You will need to provide your college email address and register to received up to 15% off your cell phone bill and products. *Discounts vary with each carrier.


New Discounts available through AT&T


Ways to Validate Verizon Discount

Emergency Numbers

MCLA Campus Police Emergency Line - (413)662-5100

MCLA Campus Police Business Line - (413)662-5284

MCLA Counseling Services - (413)662-5331

MCLA Health Services - (413)662-5421

North Adams Police Emergency Line - 911

BMC Satellite Emergency Facility - (413)664-5256 (former North Adams Regional Hospital)

Berkshire Medical Center - (413)447-2000

Southwestern Vermont Medical Center - (800)543-1624

NEC Campus Products/User Guides

Single Line

Single Line DTR-1HM

NEC Series III

NEC Series E

NEC Series i

NEC Series IP Phones-DT Series

NEC Cordless

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