Difference between revisions of "Where is the history feature in Office 365? Can I see if recipients have read my e-mail to them?"

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Please note that read receipts may be denied answer by recipients and therefore this feature is not a fool-proof way to ensure that messages have been received.

Revision as of 19:58, 9 November 2016

A read receipt confirms if your email was opened by the recipient.

To request a read receipt for an outgoing message in OWA, click the extended menu while composing a message and click show message options.

Readrec1.png

Once the message options box appears, check Request a read receipt and click OK.

Readrec2.png

Please note that read receipts may be denied answer by recipients and therefore this feature is not a fool-proof way to ensure that messages have been received.