Difference between revisions of "Where is the history feature in Office 365? Can I see if recipients have read my e-mail to them?"

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[[Image:Readrec2.png]]
 
[[Image:Readrec2.png]]
 
Please note that read receipts may be denied answer by recipients and therefore this feature is not a fool-proof way to ensure that messages have been received.
 
  
 
User's who receive messages with read receipts in OWA may see the following message upon opening:
 
User's who receive messages with read receipts in OWA may see the following message upon opening:
  
 
[[Image:Readrec3.png]]
 
[[Image:Readrec3.png]]
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When the user has opened a message with read receipt enabled you will receive an email notifying you.
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In iOS Mail, and e-mail for Android, read receipt responses are sent by default. '''Please note that some mail clients may allow user's to neglect sending read receipt responses.
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Revision as of 21:38, 14 November 2016

A read receipt confirms if your email was opened by the recipient.

To request a read receipt for an outgoing message in OWA, click the extended menu while composing a message and click show message options.

Readrec1.png

Once the message options box appears, check Request a read receipt and click OK.

Readrec2.png

User's who receive messages with read receipts in OWA may see the following message upon opening:

Readrec3.png

When the user has opened a message with read receipt enabled you will receive an email notifying you.


In iOS Mail, and e-mail for Android, read receipt responses are sent by default. Please note that some mail clients may allow user's to neglect sending read receipt responses.