Difference between pages "MCLA Remote Access (Windows)" and "How do I order supplies? (Faculty/Staff)"

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(Download and Install Sophos Connect Client)
 
(There are three ways in which you can order supplies:)
 
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Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.
  
If you are using Mac OS, please refer [[MCLA_Remote_Access_(MacOS)| to these instructions instead]].
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*Toner Cartridges
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*Drums
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*Waste Toner Bins
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*Staples
  
=='''Description'''==
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Any parts outside of this must require a service order to be placed.
For various reasons pertaining to security, certain services within the MCLA network are protected from direct access to the Internet.  Access to these resources from other networks requires special software to provide a secure “tunnel” from your computer.  MCLA employs an SSL VPN to provide this function and this document explains how to access, install and use this tool for Windows based machines.
 
  
=='''Download and Install Sophos Connect Client'''==
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==There are three ways in which you can order supplies:==
  
*1. Before you start, ensure you do not have the outdated "Sophos SSL VPN" client installed. If you do, please follow these steps to uninstall:
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*1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
**a. Select Start , then select '''Settings  > Apps > Apps & features'''.
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*2. Email [mailto:CBSWebOrders@xerox.com CBSWebOrders@xerox.com] provide the same information as provided above
**b. Select the the 'Sophos SSL VPN' application in the list and then select '''Uninstall'''.
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*3. Go to [https://www.cbs-gisx.com www.cbs-gisx.com], Click support, then go to order supplies and fill out the information requested like screenshot below:
*2. Download the VPN software (Sophos Connect) which is located here: [https://mcla.sharepoint.com/sites/DesktopSupport772/_layouts/15/download.aspx?UniqueId=be08b547%2D68e2%2D47e0%2D8426%2D5fac2617e9e8 Sophos Connect]
 
*3. Open the installer once downloaded and complete the client installation.
 
*4. Login to https://mclautm.mcla.edu using your A# and password. [[https://techhelp.mcla.edu/index.php/Setup_Microsoft_Authenticator_App_for_MCLA_VPN_Access MFA code may be required]].
 
*5. Once logged in select the '''Remote Access''' link on the page.
 
*6. Click the download button next to the description "'''Click here to download the configuration file to set up SSL VPN on Linux, MacOS X, BSD or Solaris.'''" '''Download''' and '''Save''' the .opvn file.
 
*7. Open the Sophos Connect software, click the ''''Import Connection'''' option
 
*8. Navigate to the .opvn file that you saved, select it and click ''''Open''''. This will import the VPN server connection information.
 
  
=='''Connect to the VPN using Sophos Connect Client'''==
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[[File:Ordersupply.png|600px]]
  
*1. Open the Sophos Connect software by either selecting it in your start menu or system tray
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==Once I receive the supplies, how do I install them?==
*2. Confirm that the 'mclautm.mcla.edu' server connection is selected then click 'Connect'
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*3. Type in your A number and password. MFA code may be required.
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*Refer to AltaLink or VersaLink video guides which show how to replace these supplies.
*4. Connection status will show a green click mark when successfully connected to the VPN
 

Revision as of 05:25, 14 February 2023

Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.

  • Toner Cartridges
  • Drums
  • Waste Toner Bins
  • Staples

Any parts outside of this must require a service order to be placed.

There are three ways in which you can order supplies:

  • 1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
  • 2. Email CBSWebOrders@xerox.com provide the same information as provided above
  • 3. Go to www.cbs-gisx.com, Click support, then go to order supplies and fill out the information requested like screenshot below:

Ordersupply.png

Once I receive the supplies, how do I install them?

  • Refer to AltaLink or VersaLink video guides which show how to replace these supplies.