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==What software support can we provide?==
We will be happy to provide support with the operations of the following applications:
*Microsoft Windows
*Microsoft Word
*Microsoft Excel
*Microsoft PowerPoint
*Canvas
We will provide basic support (opening files, saving files, printing files, and basic operation & troubleshooting) for other applications; however, the Computer Helpdesk does not provide assistance with homework for applications such as:
*Microsoft Visual Studio (Visual Basic, C++, J++) and CASE tools
*ArcGIS
*A+LS
*Web authoring packages
*Drawing and graphics packages (ex. PhotoShop, HyperStudio, and PageMaker)
*SPSS and business applications
*Other course-specific applications.
==What does this mean?==
*We can help you when you are stuck using macros in Microsoft Word, however, we cannot teach you how to write them.
*We can help you troubleshoot graphics placement in Microsoft PowerPoint, but will not provide instruction on graphic editing.
*We can help you safely save your C++ program to a network drive. We will not help write or debug your code.
Please see your individual instructor for this level of assistance.
For further information, please visit the MCLA [[Software Policy]].
We will be happy to provide support with the operations of the following applications:
*Microsoft Windows
*Microsoft Word
*Microsoft Excel
*Microsoft PowerPoint
*Canvas
We will provide basic support (opening files, saving files, printing files, and basic operation & troubleshooting) for other applications; however, the Computer Helpdesk does not provide assistance with homework for applications such as:
*Microsoft Visual Studio (Visual Basic, C++, J++) and CASE tools
*ArcGIS
*A+LS
*Web authoring packages
*Drawing and graphics packages (ex. PhotoShop, HyperStudio, and PageMaker)
*SPSS and business applications
*Other course-specific applications.
==What does this mean?==
*We can help you when you are stuck using macros in Microsoft Word, however, we cannot teach you how to write them.
*We can help you troubleshoot graphics placement in Microsoft PowerPoint, but will not provide instruction on graphic editing.
*We can help you safely save your C++ program to a network drive. We will not help write or debug your code.
Please see your individual instructor for this level of assistance.
For further information, please visit the MCLA [[Software Policy]].
