Difference between pages "File:240px-Hotspot2.JPG" and "Microsoft Teams Telephony"
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− | == | + | MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options: |
− | + | ||
+ | *A Teams-enabled physical desk phone installed in your office. | ||
+ | *Through your computer using the Microsoft Teams client software. | ||
+ | *Through your cell phone using the Microsoft Teams app. | ||
+ | |||
+ | ==Using a Microsoft Teams Desk Phone== | ||
+ | |||
+ | Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types: | ||
+ | ------ | ||
+ | [[File:Vvx400_.jpg|left|100px]] | ||
+ | PolyCom VVX 250 (Single Line Phones) | ||
+ | *[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout] | ||
+ | *[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide] | ||
+ | *[[How to Sign In - VVX 250]] | ||
+ | *[[Voicemail Setup - VVX 250]] | ||
+ | *[[Call Forwarding - VVX 250]] | ||
+ | ------ | ||
+ | |||
+ | [[File:Ccx400b.jpg|left|100px]] PolyCom CCX 400 (Multi Line Phone) | ||
+ | *[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout] | ||
+ | *[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide] | ||
+ | *[[How to Sign In - CCX 400]] | ||
+ | *[[Voicemail Setup - CCX 400]] | ||
+ | *[[Call Forwarding - CCX 400]] | ||
+ | |||
+ | ==Using the Microsoft Teams Client (Windows or Mac OS)== | ||
+ | <youtube>QInQPa7CGzs</youtube> | ||
+ | *[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls] | ||
+ | *[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings] | ||
+ | *[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [https://www.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough] | ||
+ | *[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls] | ||
+ | |||
+ | ==Using the Microsoft Teams Mobile App== | ||
+ | *[https://aka.ms/teamsmobiledownload Download Teams Moblie App] | ||
+ | *[[How to Sign-In Mobile App]] | ||
+ | *[https://www.youtube.com/watch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=6 Transfer Calls between Phone and Desktop] |
Revision as of 21:13, 21 November 2023
MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:
- A Teams-enabled physical desk phone installed in your office.
- Through your computer using the Microsoft Teams client software.
- Through your cell phone using the Microsoft Teams app.
Using a Microsoft Teams Desk Phone
Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
PolyCom VVX 250 (Single Line Phones)
- Overview of Button Layout
- Quick Start Guide
- How to Sign In - VVX 250
- Voicemail Setup - VVX 250
- Call Forwarding - VVX 250
PolyCom CCX 400 (Multi Line Phone)
- Overview of Button Layout
- User Guide
- How to Sign In - CCX 400
- Voicemail Setup - CCX 400
- Call Forwarding - CCX 400
Using the Microsoft Teams Client (Windows or Mac OS)
- Using Microsoft Teams to Make Calls or Recieve Calls
- Configure Microsoft Teams Call and Voicemail Settings
- Setup Call Forwarding in Microsoft Teams | Video Walkthrough
- How to Merge Calls
Using the Microsoft Teams Mobile App
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