Difference between revisions of "How do I submit service requests? (Faculty/Staff)"
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All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order. | All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order. | ||
| − | *Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device. | + | *1. Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device. |
*2. Go to [https://www.xeroxbusinesssolutions.com/en-us/0006-service-request this link] and fill out the form then click on support then service request - see screenshot below: | *2. Go to [https://www.xeroxbusinesssolutions.com/en-us/0006-service-request this link] and fill out the form then click on support then service request - see screenshot below: | ||
[[File:Orderservice.png|500px]] | [[File:Orderservice.png|500px]] | ||
Latest revision as of 18:52, 7 March 2025
All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
- 1. Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
- 2. Go to this link and fill out the form then click on support then service request - see screenshot below:
