Difference between revisions of "MCLA Account Setup"

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===New Account Setup===
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== '''New for 2026:''' MCLA accounts are now created automatically. You no longer need to claim or activate your account before signing in. ==
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Welcome to MCLA! This guide will help you set up your MCLA account, so you can log in to all of MCLA's systems, including your classes, WiFi, and more. (Check out this [https://youtu.be/0L9I3J0Tajo TechTip video] that walks you through this process.)
 
  
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===What You Will Need:===
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=== Welcome to MCLA! ===
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*'''Your MCLA User ID'''. This is your unique ID, which looks like '''A00001234'''. New students receive this in their acceptance materials; new staff or faculty receive it from Human Resources. ''If you don't know your MCLA User ID, contact the Registrar at 413-662-5216 or registrar@mcla.edu.''
 
  
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*'''A laptop / desktop with a web browser.''' (We '''don't recommend''' using a mobile device for the setup process.) ''If you encounter an error at any step, we can help! Just contact the Tech Help Desk at 413-662-5276 or helpdesk@mcla.edu.''
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Your MCLA account is created automatically and ready to use.
  
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=== Step 1: Create Your Banner PIN. ===
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After you are admitted, enrolled, or hired, you will receive an email from MCLA containing:
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*1. '''Go to''' https://techhelp.mcla.edu/banner.
 
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*2. '''Enter''' your MCLA User ID, plus your temporary PIN.''The PIN is your birthday as a 6-digit number (MMDDYY): for example, if your birthday is June 15, 2007, your temporary PIN is 061507.''
 
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*3. Immediately '''create''' a new (permanent) PIN, to replace the temporary PIN.''FYI, this new PIN is not your password: you'll create that later.''
 
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*4. '''Click''' the "Change PIN" button, which will bring you to the next step...
 
  
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=== Step 2: Create Your Password. ===
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* Your MCLA User ID (Student ID)
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* Your MCLA email address
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* A temporary password
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* Instructions for signing in
  
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*1. On the Main Menu page, '''select''' the 1st item, "Set Up Your MCLA account".
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Once you receive this email, you can immediately sign in to MCLA systems.
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*2. On the Welcome screen, click the blue button "Continue to set up the account for (your MCLA User ID)".
 
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*3. '''Click through''' the process, which gives you important information about using MCLA systems.
 
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*4. At the end of the process, '''copy''' the temporary (one-time use) password.
 
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*5. '''Go to''' https://portal.mcla.edu/.''This is the main login page for all your MCLA access!''
 
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*6. '''Enter''' your MCLA User ID, and '''paste''' the temporary password you just copied.
 
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*7. Immediately '''create''' a new (permanent) password, to replace the temporary password. ''Strong passwords are important for security! Refer to the [[MCLA Account Password Complexity Requirements|MCLA Account password complexity requirements here]].''
 
  
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=== Step 3: Log In to MCLA Portal. ===
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=== What You Will Need ===
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'''Log in at''' https://portal.mcla.edu/ with your MCLA User ID and new password. When you see your personalized MCLA Portal page (as in the screenshot below), you've finished! You'll log in to your Portal for all your MCLA online access.
 
  
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[[image:Portal-josephine-student.png]]
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* '''Your MCLA account notification email''' containing your MCLA User ID and temporary password.
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==Related Account Management Links==
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* '''A computer, tablet, or smartphone''' with internet access.
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* '''Access to your personal email account''' where MCLA sent your account information.
  
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*[[Reset a Lost MCLA Account Password]] - Instructions on what to do if you have setup your account but have forgotten your password.
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''If you did not receive your account information email, contact the Tech Help Desk at helpdesk@mcla.edu or 413-662-5276.''
  
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*[https://sts.mcla.edu/adfs/portal/updatepassword Change Your Password] - You can use this tool to change your current MCLA password. '''NOTE: When entering your username, append @mcla.edu at the end of it. (Example:A10001000@mcla.edu)'''
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=== Step 1: Sign In to the MCLA Portal ===
  
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*[https://account.activedirectory.windowsazure.com/passwordreset/Register.aspx Change Your Self-Service Password Reset Information] - Use this tool to change information that has been recorded to help reset your MCLA password.
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# Go to '''https://portal.mcla.edu'''
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# Enter your '''MCLA User ID'''.
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# Enter the '''temporary password''' provided in your account notification email.
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# Click '''Sign In'''.
  
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*[[How do I reset my Banner PIN?|Resetting your Self-Service Banner PIN]]
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''The MCLA Portal is your central access point for email, Canvas, Self-Service, WiFi resources, and other MCLA technology services.''
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=== Step 2: Create Your Permanent Password ===
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# The first time you sign in, you will be prompted to change your password.
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# Enter the temporary password from your email.
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# Create a new password that meets MCLA password requirements.
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# Confirm your new password and complete the process.
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''For password requirements, see [[MCLA Account Password Complexity Requirements]].''
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=== Step 3: Complete Additional Security Setup ===
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You may be prompted to enroll in Multifactor Authentication (MFA) to help protect your account.
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Simply follow the on screen instructions for MFA authentication setup

Latest revision as of 14:30, 3 November 2026

New for 2026: MCLA accounts are now created automatically. You no longer need to claim or activate your account before signing in.

Welcome to MCLA!

Your MCLA account is created automatically and ready to use.

After you are admitted, enrolled, or hired, you will receive an email from MCLA containing:

  • Your MCLA User ID (Student ID)
  • Your MCLA email address
  • A temporary password
  • Instructions for signing in

Once you receive this email, you can immediately sign in to MCLA systems.

What You Will Need

  • Your MCLA account notification email containing your MCLA User ID and temporary password.
  • A computer, tablet, or smartphone with internet access.
  • Access to your personal email account where MCLA sent your account information.

If you did not receive your account information email, contact the Tech Help Desk at helpdesk@mcla.edu or 413-662-5276.

Step 1: Sign In to the MCLA Portal

  1. Go to https://portal.mcla.edu
  2. Enter your MCLA User ID.
  3. Enter the temporary password provided in your account notification email.
  4. Click Sign In.

The MCLA Portal is your central access point for email, Canvas, Self-Service, WiFi resources, and other MCLA technology services.

Step 2: Create Your Permanent Password

  1. The first time you sign in, you will be prompted to change your password.
  2. Enter the temporary password from your email.
  3. Create a new password that meets MCLA password requirements.
  4. Confirm your new password and complete the process.

For password requirements, see MCLA Account Password Complexity Requirements.

Step 3: Complete Additional Security Setup

You may be prompted to enroll in Multifactor Authentication (MFA) to help protect your account.

Simply follow the on screen instructions for MFA authentication setup

Retrieved from "https://techhelp.mcla.edu/index.php?title=MCLA_Account_Setup&oldid=8098"