Difference between revisions of "How do I submit service requests? (Faculty/Staff)"
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| − | All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order | + | All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order. |
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| − | + | *Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device. | |
| − | + | * You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above | |
| + | * You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below: | ||
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| + | [[File:Orderservice.png|500px]] | ||
Latest revision as of 05:38, 14 February 2023
All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
- Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
- You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
- You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
