Difference between revisions of "How do I submit service requests? (Faculty/Staff)"

From TechHelp@MCLA
Jump to: navigation, search
 
Line 5: Line 5:
 
* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
 
* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
  
[[File:Orderservice.png|400px]]
+
[[File:Orderservice.png|500px]]

Latest revision as of 05:38, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:

Orderservice.png