Junk Mail Filtering

Overview

Office 365 provides junk mail filtering options for users to stop unwanted e-mail from being delivered to their inbox. There is also an option to report phishing scams by marking them.

Block Sender From a Received Message

Users can add an senders e-mail address to their block list directly from a received email.

• In the message list, select the message from a sender that you would like to block

• Above the reading pane, select Junk > Block to add the sender to your block list.

Add Specific E-mail or Domains To Block List

Users have the ability to block email addresses and domains they don't want to receive messages from. Add any email address or domain to your blocked senders list to move these messages directly to your Junk Email folder.

• Click the Email link located on the https://portal.mcla.edu site.

• At the top of the page, select the gear icon then select "View all Outlook settings".

• Select Mail > Junk email.

• Under the 'Block Senders and Domains" heading click the "+Add" button. Enter the email address or the domain you'd like to block.

• Select Save.

Add Safe Senders and Domains

Users also have the ability to add specific e-mail addresses or domains to their safe sender list to ensure messages from them are not redirected to their junk folder.

• Click the Email link located on the https://portal.mcla.edu site.

• At the top of the page, select the gear icon then select "View all Outlook settings".

• Select Mail > Junk Email.

• Under the "Safe Senders and Domains" heading click the "+Add" button. Enter the email address or the domain you'd like to specify are safe.

• Select Save.

Report a message as phishing or junk

Users also have the ability to flag messages as a phishing scam or junk. Note: When you mark a message as phishing, it reports the sender but doesn't block that specific sender from sending additional messages in the future.

• In the message list, select the message or messages you want to report.

• Above the reading pane, select Junk > Phishing or Junk to report the message sender.