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09/14/09 - Maintenance window and work Tuesday 9/15

199 bytes removed, 18:00, 16 September 2009
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MCLA Community,Campus community:<br><br>Our Blackboard Vista service is hosted by the University of Massachusetts. They will be migrating services, including our Blackboard Vista courseware, Computer Support would like to remind you that we have reserved a regular maintenance window Tuesday mornings from 6 am to new hardware over August 7th and 8th8 am. Service While we will be suspended at 9 PM not need to use it every week this provides us an off hours opportunity to perform work that may have an impact on the 7th and should return by noon on the 8thservices. No software upgrades or changes are planned as part of this migration. <br><br>The objective of the migration is This Tuesday ( 9/15 ) during our window there will be two to improve performance and reduce the possibility of downtime three 15 minute interruptions in the event of a hardware failure. Similar telephone service to the work Flagg Townhouses C and D as we recently completed hereswitch around some lines. The goal is that users There will see no changes in either their content or in also be a half hour period starting around 7 am during which voice mail to the menus and structure of Vista itself. Computer Support Services and Academic Technology have been working together whole campus will be unavailable while we do some maintenance to verify that outcome to the extent that we can in advance of the actual migrationsoftware. Users should understand that while planning and testing has been going on for some time Finally, this is there will be a complicated process 10 minute reboot of our spam filter and there may stilll be one of our Web servers to make some bits adjustments.  We expect all services to straighten out once service is restoredbe functioning by 8 am. <br><br>We regret any inconvenience this may cause and appreciate Thank you for your understandingand if you have any questions please feel free to contact me or the Help Desk (helpdesk@mcla.edu, x 5276).<br><Br>-Mark Berman
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