Changes

Jump to: navigation, search

A part of my Dell laptop broke! What do I do?

792 bytes removed, 19:27, 27 January 2021
m
1 revision imported
To all faculty, staff, and students: On the weekend If your laptop is part of June 5th Banner will be upgraded from Banner7 to Banner8. Administrative Systems has been working hard over the last 6 months with many offices and departments to test the new version. We are confident that the upgrade will be successful but MCLA/Dell purchasing program, you can bring it is impossible to test everything in a complicated system such as Banner so please be on the lookout HelpDesk for any problems during the week of the 7th and report them immediately to the Help Deskhardware repairs.  Banner will be shut down on Friday evening, June 4th at 5pm, MCLA's HelpDesk and database conversion will begin.  The application upgrades will begin on Saturday morning Office of Computer Support Services employ Dell Certified Systems Experts who can diagnose hardware problems and should be complete by Monday morning June 7thperform warranty repairs. The system will be open to administrative offices for testing on Monday Having the 7th but Self Service Banner will not be available added benefit of hardware support means that you can bring your Dell laptop to students and faculty until the end of the working day on Monday. If there are HelpDesk for any problems with final testing an announcement will be made in First Class. Self Service Banner includes: Academic reporting for faculty including class rosters and advising tools, access to grades for students, online Applications, registration for courses, transcript requests, etcrepair work without first deciding if it is a hardware or software problem-          Mark Berman, Chief Information Officer

Navigation menu