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Microsoft Teams Telephony

266 bytes added, 21:39, 20 November 2023
→‎Using the Microsoft Teams Client (Windows or Mac OS)
==<font color="#ff0000" face="verdana,arial" size="4">Office 365 CHECKLIST</font>==MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:
*1. '''Ensure you have activated A Teams-enabled physical desk phone installed in your MyMCLA account and know what the correct password isoffice.'''**Click here for instructions on how to [[Activate Through your MyMCLA Account]]computer using the Microsoft Teams client software. **Click here for instructions on how to [[Reset a Lost MyMCLA Account Password]]Through your cell phone using the Microsoft Teams app.
*2. '''Confirm that you are using ==Using a supported web browser that will work with all the features Office 365 has to offer.'''**For '''Windows 7+''' users:***Internet Explorer 11 ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads Download Site])***Firefox ([http://www.mozilla.org/en-US/firefox/all/ Download Site])***Chrome ([https://www.google.com/chrome/browser/ Download Site])**For '''Mac OSX''' Users:***Google Chrome ([https://www.google.com/chrome/browser/ Download Site])***Firefox ([http://www.mozilla.org/en-US/firefox/all/ Download Site])Microsoft Teams Desk Phone==
*3Each MCLA office is provided a Microsoft Teams-enabled phone. '''Sign on to Office 365 using the Portal Login PageThere are two types:------[[File:Vvx400_.'''jpg|frameless|left|100px]]PolyCom VVX 250 (Single Line Phones)**A. Click here to access the [httphttps://ssodocs.mclapoly.edu Portal Login Pagecom/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout].**B[https://www.poly. Click '''Email''' on the top navigation barcom/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en. pdf Quick Start Guide]*[ How to Sign In]*C. Click the square dots on the top left of the page to access '''Office 365''' apps. [ Voicemail Setup]------
[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)*4[https://docs. '''Beware poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Bookmarks!'''Button Layout]*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]*Users should not bookmark [ How to Sign In]*[ Voicemail Setup] ==Using the Portal Login PageMicrosoft Teams Client (Windows or Mac OS)==<youtube>QInQPa7CGzs</youtube>*[https://support. microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using a bookmark may fail Microsoft Teams to load the page because it has old session information stored with the URL that was savedMake Calls or Recieve Calls]*[https://support.microsoft. It is best to login to com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]*[[Setup Call Forwarding in Microsoft Teams]] ==Using the Portal Page by typing the address directly into the web browser Microsoft Teams App on Cell Phones (sso.mcla.eduApple IPhone or Andriod) or clicking a redirect found on a MCLA website.==*[[Downloading Teams App]]
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