Difference between pages "5/27/2010 - Banner upgrade June 4 - 7" and "Microsoft Teams Telephony"

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(→‎Using the Microsoft Teams Client (Windows or Mac OS))
 
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To all faculty, staff, and students:
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MCLA will be replacing its telephone system with Microsoft Teams.  This enables users to make  or receive through the following options:
  
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On the weekend of June 5th Banner will be upgraded from Banner7 to Banner8. Administrative Systems has been working hard over the last 6 months with many offices and departments to test the new version. We are confident that the upgrade will be successful but it is impossible to test everything in a complicated system such as Banner so please be on the lookout for any problems during the week of the 7th and report them immediately to the Help Desk.  
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*A Teams-enabled physical desk phone installed in your office.
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*Through your computer using the Microsoft Teams client software.
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*Through your cell phone using the Microsoft Teams app.
  
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Banner will be shut down on Friday evening, June 4th at 5pm, and database conversion will begin.  The application upgrades will begin on Saturday morning and should be complete by Monday morning June 7th. The system will be open to administrative offices for testing on Monday the 7th but Self Service Banner will not be available to students and faculty until the end of the working day on Monday. If there are any problems with final testing an announcement will be made in First Class.
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==Using a Microsoft Teams Desk Phone==
  
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Self Service Banner includes: Academic reporting for faculty including class rosters and advising tools, access to grades for students, online Applications, registration for courses, transcript requests, etc.
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
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PolyCom VVX 250 (Single Line Phones)
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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-          Mark Berman, Chief Information Officer
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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==Using the Microsoft Teams Client (Windows or Mac OS)==
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<youtube>QInQPa7CGzs</youtube>
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*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
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*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]
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*[[Setup Call Forwarding in Microsoft Teams]]
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==Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)==
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*[[Downloading Teams App]]

Revision as of 21:39, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:

Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)

Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)

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