MCLA provides remote access to software using Azure Virtual Desktop (AVD)will be replacing its telephone system with Microsoft Teams. This service allows MCLA students, faculty and staff to access license software typically found in our computer labs 24/7, from anywhere. With the ability to access this system with just a web browser, enables users can have the flexibility to connect using a tablet, phone, Mac, PC, Chromebook. Users also have make or receive through the ability to download a more robust Remote Desktop client that provides an optimized experience. Because the process is cloud-based, the experience is identical for all users.following options:
Here is a list of *A Teams-enabled physical desk phone installed in your office.*Through your computer using the Microsoft Teams client software that is currently available through .*Through your cell phone using the AVD service:Microsoft Teams app.
*SPSS*ArcGIS Pro*==Using a Microsoft Excel*MiniTab*MiniTab Express*RavenLite*R*R Studio*Atom*BIOVia Draw*MatLab*Stella Professional*yEd Graph Editor*Tableau Reader*BehavePlus5Teams Desk Phone==
Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
PolyCom VVX 250 (Single Line Phones)
*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
*[ How to Sign In]
*[ Voicemail Setup]
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==[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]*[ How to Access via Web Browser==Sign In]*[ Voicemail Setup]
==Using the Microsoft Teams Client (Windows or Mac OS)==<youtube>QInQPa7CGzs</youtube>*1. Go to the following address: [https://client.wvdsupport.microsoft.com/armen-us/webclientoffice/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]*2[https://support.microsoft. Login with com/en-us/office/manage-your MCLA Account (A number@mcla.edu)-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]*3. You will see icons for each course program offered. Open the program you'd like to access.[[File:Avd1a.PNG|200pxSetup Call Forwarding in Microsoft Teams]]*4. The following screen will pop up asking your approval to authorize access to certain local resources.
[[image:avd1.png|400px]] *'''Printer:''' Refers to being able to print a document within your virtual desktop to a printer that is connected to your local computer. *'''Clipboard:''' Refers to copying/pasting text or images. *'''File Transfer:''' Refers to allowing you to copy files from your local computer to your virtual desktop. *You can check Don’t ask me again to remember these settings. *5. Enter your MCLA Account Credentials at the prompt.[[image:Avd2.PNG|400px]]*6. Please wait while the application loads remotely. You can see its status by clicking the 'show details' option. ==How to transfer files between Azure VM and Local Computer== '''Follow these steps to transfer files from your local computer to Using the remote session:'''*Connect to the remote session.*Select the file upload icon in the web client menu.*When prompted, select the files you want to upload using the local file explorer.*Open the file explorer in your remote session. Your files will be uploaded to Remote Desktop Virtual Drive > Uploads. '''To download files from the remote session to your local computer:'''*Connect to the remote session.*Open the file explorer in your remote session.*Copy the files you want to download to Remote Desktop Virtual Drive > Downloads.*Your files will be downloaded to your local default downloads folder. ==How to Access via Remote Desktop Microsoft Teams App on Cell Phones (OptionalApple IPhone or Andriod)== As an alternative to using a web browser to access AVD, you can install the Microsoft Remote Desktop application then use it to connect to AVD. This will work for Windows users only. *1. Download the client here: https://go.microsoft.com/fwlink/?linkid=2068602*2. Open the file once it's downloaded and go through the install prompts.*3. Open the Remote Desktop app once fully installed.*4. Now that it is open, click Subscribe with URL. Enter in your MCLA A number with @mcla.edu and then click Next.*5. You should now see the course programs available to select from. Double click one to open.*6. Login with your MCLA account. *7. Please wait till the application fully loads, you can click 'show details' to watch the loading status.[[Downloading Teams App]]
