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How do I submit service requests? (Faculty/Staff)

587 bytes removed, 05:35, 14 February 2023
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== Connecting All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to BlazerNet==submit a service order.
Each user is allowed to *Call 1-800-842-0009. Please have up you equipment ID or serial number available to seven registered devices on give the customer care center along with a description of the BlazerNet networkproblem.  For a '''wired connection''', connect You can find your device to ID number on the hard wired connection, ensuring both ends are properly inserted. (Student dorm locations only) For a '''wireless connection''', select and connect to '''BlazerNet''' from CBS ID sticker on the list front of wireless networks in your operating systemXerox Device[* You can email [Imagemailto:connectsumnet_bnCBS-CustomerCare@Xerox.png]] When attempting to browse the web, you will be redirected to the BlazerNet registration pageCom CBS-CustomerCare@Xerox. Click the link which says '''Please click here to connect to BlazerNet'''  [[Image:reg1_bn.png]ComEnter your '''A# '''WITHOUT @mcla.edu''' then password''' and click the '''Login button''' in order to continue provide the registration process.same information as listed above  If you do not have an MCLA account (A#, password) you * You can [[Connecting go to BlazerNet - Guest|register your device using a guest account]].  [[Imageour website: https:reg2//www.png]] To continue you must agree to the MCLA Electronic Communications Policy by clicking the '''I agree to the acceptable use policy''' checkcbs-box and clicking '''Complete Registration''' gisx[[Image:reg3.png]] The registration process should begin. You will com then click on support then service request see a progress bar.  [[Image:reg4.png]] After this process, registration should be completed and you should be able to browse the web normally.----screen shots below

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