===How to Forward Calls MCLA has partnered with WestFax, a cloud- Instructions for All NEC Phones==='''For single line phone or any digital phone based fax service that does not have integrates with MCLA Email and BlazerPrint Copiers. Faxing a display''', the system recognizes manual programmingdocument can now be done by simply sending an e-mail.*'''To Activate Call Forwarding:'''**Pick up receiver and press:***Press *1 To forward line when busy (Call Forward Busy, CFB)***Press *2 To forward all calls Users can also receive faxes securely that go directly to line (Call Forward All, CFA)***Press *3 To forward calls not answered (Call Forward No Answer, CFNA)***Then dial desired phone number or voicemail pilot number 5101their MCLA mailbox.***Wait for tone, then hang upUsers who have a paper document to fax can still do so on any BlazerPrint Copier on campus.*'''To Deactivate Call Forwarding:'''**Pick up receiver and press:***Press #1 (Cancel CFB)***Press #2 (Cancel CFA)***Press #3 (Cancel CFNA)***Wait for tone, then hang upThe following instructions will walk through these various options.
'''For multiline digital or VoIP phones with ==Sending a display:'''Fax==*'''To Activate Call Forwarding'''**Pick up receiver and press:***Press FDB softkey To forward line when busy (Call Forward Busy, CFB)***Press FDA softkey To forward all calls to line (Call Forward All, CFA)***Press FDN softkey To forward calls not answered (Call Forward No Answer, CFNA)***Then dial desired phone number or voicemail pilot number 5101.***Wait for tone, then hang up.*'''To Deactivate Call Forwarding:'''**Pick up receiver and press:***Press FDB softkey (Cancel CFB)***Press FDA softkey (Cancel CFA)***Press FDN softkey (Cancel CFNA)***Wait for tone, then hang up.<youtube>G7xoRmVkFws</youtube>
===Creating three-way conference calls==='''Via Email Attachment'''There are times when you are on a call and want to add another person *Login to your MCLA Email via the conversationMCLA Portal (https://portal.mcla. The three-way conference feature allows you to connect to another line while participating in edu)*Create a call.new email message#With *Enter the call in progress, ten-digit fax phone number with @westfax.com as the party to hold;recipient's e-mail address. Example:13035551212@westfax.com#Press *Enter a subject as the '''Transfer fax header (TRF)''' button;#Dial the desired numbersee [https://westfax. ''Remember com/how-to-use-advanced-flags-with-fax-to dial 9, then the number for an off-campus number''email/ WestFax Advanced Header Flags]) #After *Attach the call is answeredfile you would like to fax. All Microsoft Office file formats, press the '''Conference (CNF)''' button. This button will display on a softkey on VoIP phonesPDF, . All three parties JPG are now connectedsupported.*Send Email*You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
===FAQs==='''Via BlazerPrint Copier (Paper Faxing)'''*1. Load document in Automatic Document Feeder;Q*2. My phone doesn't ring Tap' into BlazerPrint Copier with MCLA Photo ID. *3. Select “Scan” from the homepage*4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to voicemailchoose from. What can I do to fix this?:A: Make sure Call Forward No Answer is set *5. Enter the fax recipient number by picking up pressing the phone, pressing '+' symbol in the lower left corner.*351016. Enter fax number (required), waiting for a tonerecipient name (optional), and recipient company (optional) then hanging uppress 'Add Recipient' in the lower right corner.*7.Press 'Start' to Send Fax*8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
;Q'''Via Portal Link'''*1. Access [https://home. What are westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 4 buttons below 'Everyone' dropdown.*2. Click 'Send Fax' button located in the display for?top right corner:A*3. The Enter Fax Number or select from Contacts*4 buttons below . Fill out the header field (shows at the top of the display are soft key buttons, or software key buttons, meaning their function changes based on what is happening on Fax)*5. Fill out the phone, such as idle state, calling another party, being called, communication in process, on hold, and in conferencesubject field (for metadata)*6. Select Cover Page*7. They can be used Select 'Browse' to set Call Forward, Call Back, and start Conference calls, amongst other functions.add the document you would like faxed
;Q. My phone doesn't ring when people call it. What is wrong?:A: Two things typically affect this: '''Do Not Disturb (DND)''' is set; to turn off '''DND''', scroll through the soft key buttons below the display until you see '''DND''' above ==Receiving a button. Pressing it will show - '''DND Set''' or '''DND Cancel'''. If you press it and it says '''DND Cancel''' - that was the reason your calls did not complete. - If it says '''DND Set''', press '''DND''' again to cancel.:If DND was not the culprit, try cancelling '''Call Forward All'''. - find the soft key for '''FDA''', and press it to cancel.Fax==
;Q. What does the Answer button do?'''Via Incoming Email''':A. The Answer button can be activated *Faculty/Staff who have been configured to enable the feature called Ringing Line Pickup. Ringing Line Pickup allows receive faxes through a phone with more than one certain fax line will automatically receive incoming fax documents to answer the line that is ringing, rather than only the primary line of that phone. To enable this feature, press Feature, answer, and then press the buttons of the lines you would like to answer upon picking up the receivertheir MCLA e-mail. When any of the numbers selected ring, just pick up the phone and that line The fax document will be answered, rather than your primary number. To deactivate this, just press Feature and then Answer again. The answer button lamp will turn offaccepted as an e-mail attachment in PDF format.
;Q'''Via Portal Link'''*1. Access [https://home.westfax. I see CB com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on my display above one of the soft key buttons when calling someone and they don[https://portal.mcla.edu MCLA Portal] via the 'Everyone't answerdropdown. What does that do?:A*2. CB is short for Call Back. Pressing this when the party you are calling is busy Your fax inbox will set a call back timer. When the party appear where you attempted to call is off the phonecan view incoming faxes, download them as PDF files, or idle, your phone will automatically call them for youdelete.*3. Your phone will also ring and indicate Users that it is have multiple fax lines associated with their account can use the call back connection you requested. This function is only for internal callsdropdown at the top to select which fax inbox they would like to view.
==Learn More About WestFax Portal==<youtube>d903hJRiqMM?t=268</youtube> ==Related Links==*[mailtohttps:seth.bean@mcla.edu?Subject=Web%20Telecom%20Question&body%20Text Any questions and requests//westfax.com/hipaa-compliant-fax-faq/ HIPAA Compliant Fax FAQ]*[[Telecommunications | Return https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ How to use advanced flags with fax to Telecommunications page]email]
