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How do I submit service requests? (Faculty/Staff)

92 bytes removed, 05:36, 14 February 2023
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Copier supplies can be ordered through All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). Departments do not get charged If the event you experience any malfunction with copiers, a service order should be placed with CBS directly for consumable supplies when ordering. The following supplies can be orderedThere are three ways to submit a service order.
*Toner Cartridges*Drums*Waste Toner Bins*Staples Any parts outside of this must require a service order to be placed. There are three ways in which you can order supplies: *1. Call 1-800-842-0009. Please have your you equipment ID or serial number available to give to the supply teamcustomer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.*2. Email You can email [mailto:CBSWebOrdersCBS-CustomerCare@xeroxXerox.com CBSWebOrdersCom CBS-CustomerCare@xeroxXerox.comCom] and provide the same information as provided listed above*3. Go You can go to [their website: https://www.cbs-gisx.com www.cbs-gisx.com], Click then click on support, then go to order supplies and fill out the information requested like service request see screenshot below: *Refer to AltaLink or VersaLink video guides which show how to replace these supplies.

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