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Microsoft Teams Telephony

2,624 bytes added, 20:17, 27 November 2023
Frequently Asked Questions
==Voice Recording==*1[[File:OIP. Open the Teams Client on your computer*2. Click the 3 dots in the top jpg|200px|right corner, select 'Settings'*3. Click on 'Calls'*4. In the voicemail section click on 'Record a Greeting'*5. Follow voice prompts]]
==Set Text-To-Speech Greeting==MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:
 *1A Teams-enabled physical desk phone installed in your office. Open *Through your computer using the Microsoft Teams Client on client software.*Through your computercell phone using the Microsoft Teams app. ==Using a Microsoft Teams Desk Phone== Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:------*2[[File:Vvx400_. Click the 3 dots in the top right corner, select jpg|left|100px]]'''PolyCom VVX 250 (Single Line Phones)''Settings'*3[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]*[https://www.poly. Click on com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]*[[How to Sign In - VVX 250]]*[[Access Voicemail - VVX 250]]*[[Call Forwarding - VVX 250]]------ [[File:Ccx400b.jpg|left|100px]] '''PolyCom CCX 400 (Multi Line Phone)''Calls'*4[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]*[https://www.poly.com/content/dam/www/products/phones/ccx/ccx-400/doc/ccx-with-teams-quicktips. pdf Quick Start Guide ]*[[How to Sign In - CCX 400]]*[[Access Voicemail - CCX 400]]*[[Call Forwarding - CCX 400]] ==Using the voicemail section type Microsoft Teams Client (Windows or Mac OS)==<youtube>QInQPa7CGzs</youtube>*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in -microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]*[https://support.microsoft.com/en-us/office/manage-your custom greeting under Text-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [https://www.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]*[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How toMerge Calls]*[https://support.microsoft.com/en-speech customized greeting. us/office/change-your-status-in-microsoft-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e#ID0EBBD=DesktopSet Teams Status] "Do not disturb" will silence incoming calls*Note[https: If you've recorded //support.microsoft.com/en-us/office/share-a-phone-line-with-a greeting, it'll override -delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Setup Call Delegates] ==Using the textMicrosoft Teams Mobile App==*[https://aka.ms/teamsmobiledownload Download Teams Moblie App]*[[How to Sign-toIn Mobile App]]*[https://www.youtube.com/watch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-speech optionbAm7odckn7pfILJd8W9GF&index=6 Transfer Calls between Phone and Desktop] ==Frequently Asked Questions== *[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 How do I set other users to be able to pick up my line?]*[[How do I record my voicemail greeting?]]*[[Why did my phone automatically sign me out?]]

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