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MCLA Multi-Factor Authentication for Email and Microsoft Office 365 Access

2,763 bytes added, 17:35, 15 April 2022
→‎Step 2 - Setup
[[Image:OutsidemurdockMulti-Factor authentication (a.jpg|right]]==Description==We strive k.a. MFA) is a security method to make our technology services help better protect email accounts and support services meet the needs Office 365 access by adding a layer of protection to the campus communitysign-in process. As you use technology here at MCLAIn addition to entering a password, we would like everyone this added security requires users to keep in mind approve their sign-ins using a mobile device or telephone. This way if a user account password is somehow exposed, the account can stay protected by the second factor that the services we provide are privileged resources and shared among other students, faculty and staff. Here you will find policies and best practice procedures is required to follow that will ensure proper use that respects other usersgain access.
==Policies==All MCLA accounts will soon have MFA turned on. MFA will not be required when signing on to the main MCLA Portal, but will appear when accessing any Microsoft related services that MCLA has available, such as email, teams, and sharepoint. This documentation will walk you through how to prepare for the use of this security requirement and provide guidance on usage.
==Step 1 - Prepare==
*[[Network User Agreement]]*[[Dorm Connection Policy]]*[[MCLA Electronics Communications Policy]]*[[Sensitive Information in Electronic and Paper-based Systems]][[:File:MCLA - PL11 - Acquisition and Development Policy vWe recommend you follow this checklist to prepare for the account security transition to MFA.1These steps can be completed anytime, but its best to do before MFA is turned on for your account.1.pdf|IT Procurement and Development Policy]]
* Review the "[https://support.microsoft.com/en-us/topic/what-is-multifactor-authentication-e5e39437-121c-be60-d123-eda06bddf661 What is: Multifactor Authentication]" Microsoft article.* [https://www.microsoft.com/en-us/security/mobile-authenticator-app Download the Microsoft Authentication App] on your [https://play.google.com/store/apps/details?id==Procedures==com.azure.authenticator Android] and [https://apps.apple.com/app/microsoft-authenticator/id983156458 Apple IOS phone]. * Confirm that your security information is updated and complete. To check login to https://aka.ms/mfasetup. You will want to ensure you have setup your primary phone, office phone and/or alternate phone as a security method. This is helpful in the event you don't have access to your mobile phone, the other phones you specify can be used to sign you in.
*[[Academic Department PCs]]*[[Apple IOS Devices]]*[[Computer Support Procedures]] *[[Hardware Support Procedure]]*[[Information Security Awareness]]*[[Netiquette]]*[[Network Account Creation Procedure]] *[[Network Account Termination]]*[[Network Printing Support Procedure]]*[[Peer ==Step 2 Peer Sharing (P2P)]]*[[Software Support Procedure]]*[[Virus Removal Service Procedure]]*[[Computer Helpdesk Services for Students]]- Setup==
MCLA IT will notify you when MFA will be turned on for your account. After its been turned on, [https://support.microsoft.com/en-us/office/set-up-your-microsoft-365-sign-in-for-multi-factor-authentication-ace1d096-61e5-449b-a875-58eb3d74de14 follow these steps in this link] to setup your account to work with MFA.
*[https://support.microsoft.com/en-us/office/set-up-your-microsoft-365-sign-in-for-multi-factor-authentication-ace1d096-61e5-449b-a875-58eb3d74de14 Set up your Microsoft 365 sign-in for multi-factor authentication] *'''Important Note''': The most convenient method is to approve sign-ins using notifications served through the Microsoft authenticator app. We recommend that you set this option to your default method. Here is a video that our Help Desk has put together that will walk you through the setup process from start to finish: <youtube>LPPJqWW2x4o</youtube> ==Service CatalogStep 3 - Use and Manage==Its important to note that when MFA is turned on - all access sign ins to Office 365 services will require the use of it. This includes access to MCLA Email, Microsoft Teams and Sharepoint/OneDrive. To ensure you don't lose access to your account, you should remember to [https://aka.ms/mfasetup update your security information] whenever you change your phone number. Here are some additional resources we recommend you review to help enhance your experience with using MFA by learning more about the different security methods you can setup and how to effectively manage them. *[https://support.microsoft.com/en-us/account-billing/sign-in-to-your-work-or-school-account-using-your-two-step-verification-method-c7293464-ef5e-4705-a24b-c4a3ec0d6cf9 Using your two-step verification methods]*[Technology Fee Services]https://support.microsoft.com/en-us/account-billing/common-problems-with-two-step-verification-for-a-work-or-school-account-63acbb9b-16a1-47b9-8619-6a865e8071a5 Common Problems with two step verification methods]*[[Service Catalog]https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40 Backup and Recover your credentials with Authenticator App]
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