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How do I submit service requests? (Faculty/Staff)

18 bytes added, 05:36, 14 February 2023
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To add All BlazerPrint Copiers are covered under a network printer click START > SETTINGS > PRINTERS AND FAXESservice contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
When *Call 1-800-842-0009. Please have you equipment ID or serial number available to give the Printer and Faxes window is open click customer care center along with a description of the icon to “Add a printer” [[Image:image001problem.png]] Click "Next". [[Image:image002.png]] Make sure that "A network printer" is checked and click "Next". [[Image:image003.png]] Click "Connect to this printer" and in You can find your ID number on the name box enter CBS ID sticker on the name front of the printer and click "Next"your Xerox Device* You can email [[Imagemailto:image004CBS-CustomerCare@Xerox.pngCom CBS-CustomerCare@Xerox.Com]] Enter your A number and MCLANET password and keep provide the box checked for "Remember my password" – click OK.same information as listed above [[Image* You can go to their website: https:image005//www.png]] Click "Yes"cbs-gisx[[Image:image006.png]] Choose either "Yes" or "No" for "Default Printer" depending com then click on your needs. Click "Next". [[Imagesupport then service request see screenshot below:image007.png]] Click "Finish".

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