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How do I submit service requests? (Faculty/Staff)

384 bytes removed, 05:36, 14 February 2023
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== Installing Office 2013 ==All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
*Requirements: You must be running the Windows 7 operating system and connected onCall 1-800-campus prior to starting this installation  '''If you are running Windows 7, are on842-campus and logged into any of our networks 0009. Please have you should be able equipment ID or serial number available to install Office 2013 by following give the steps below.''' *Click customer care center along with a description of the "Start" buttonproblem.*Select 'Computer' from You can find your ID number on the start menu*Click CBS ID sticker on the 'S:' drive labeled 'groupshare.mclafront of your Xerox Device.edu (S:)*Select the folder 'updates'*Select the folder 'Office2013'*Open 'setup.exe'*Click '''Yes''' to the User Account Control prompt which warns you '''"this file is from an untrusted location"'''. *The Installation Progress dialog box should now be displayed.[You can email [Imagemailto:O13up3CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.png]Com]and provide the same information as listed above*Once the installation is finished, you may be prompted You can go to reboot your system.[[Imagetheir website: https:O13up4//www.png]]*After system reboot, installation is finished and Office 2013 programs are ready to usecbs-gisx== Want to configure Outlook 2013 after you complete the Office 2013 installation? == If you are interested in configuring Outlook 2013 which is part of this installation, please refer tocom then click on support then service request see screenshot below:*[[Configuring Outlook 2013]]

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