Junk Mail Filtering

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Revision as of 17:52, 10 December 2021 by A10001222 (talk | contribs) (Overview)
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Overview

Office 365 provides junk mail filtering options for users to stop unwanted e-mail from being delivered to their inbox and/or report scams. Users also have the ability to mark messages as a phishing scam which will submit the e-mail to Microsoft for evaluation.

Block Senders from Sending You Mail

  • At the top of the page, select the gear icon at the top then select "View all Outlook settings".
  • Select Mail > Junk email.
  • Under the 'Block Senders and Domains" heading click the "+Add" button. Enter the email address or the domain you'd like to block.
  • Select Save.

Add Safe Senders and Domains

Users also have the ability to add specific e-mail addresses or domains to their safe sender list to ensure messages from them are not redirected to their junk folder.

  • At the top of the page, select the gear icon at the top then select "View all Outlook settings".
  • Select Mail > Junk email.
  • Under the 'Safe Senders and Domains" heading click the "+Add" button. Enter the email address or the domain you'd like to specify are safe.
  • Select Save.


Report a message as phishing or junk

Users also have the ability to flag messages as a phishing scam or junk. Note: When you mark a message as phishing, it reports the sender but doesn't block that specific sender from sending additional messages in the future.

  • In the message list, select the message or messages you want to report.
  • Above the reading pane, select Junk > Phishing > Report to report the message sender.