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How do I submit service requests? (Faculty/Staff)

692 bytes added, 05:38, 14 February 2023
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[[image:MCLA_MD_R216_1All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.jpg]]
*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.* You can email [[imagemailto:MCLA_MD_R216_2CBS-CustomerCare@Xerox.jpg]Com CBS-CustomerCare@Xerox.Com]and provide the same information as listed above* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
 [[imageFile:MCLA_MD_R216_3Orderservice.jpgpng|500px]]
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