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Microsoft Teams Telephony

459 bytes added, 21:39, 20 November 2023
→‎Using the Microsoft Teams Client (Windows or Mac OS)
Activating your MyMCLA Account (MyMCLA Portal, Email, Canvas, BlazerNet, Lab Access)MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:
'''To setup *A Teams-enabled physical desk phone installed in your office.*Through your MyMCLA account''', you are required to '''claim computer using the Microsoft Teams client software.*Through your account by activating it''' cell phone using a link located in Self-Service Bannerthe Microsoft Teams app. Follow these steps to activate:
*1. Go to http://techhelp.mcla.edu/banner*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])*3. Click the ''''Claim Your MyMCLA Account'''' link located on the main menu of Banner.*4. Follow the account claim procedure, setting ==Using a password at the end which should be a combination of numbers as well as letters.*5. Confirm activation is complete by logging into http://sso.mcla.edu with your newly setup MyMCLA account.Microsoft Teams Desk Phone==
Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
PolyCom VVX 250 (Single Line Phones)
*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
*[ How to Sign In]
*[ Voicemail Setup]
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If you have already setup your MyMCLA account, but have '''forgotten your MyMCLA password''' then follow these steps[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]*[ How to Sign In]*[ Voicemail Setup]
==Using the Microsoft Teams Client (Windows or Mac OS)==<youtube>QInQPa7CGzs</youtube>*1[https://support. Go microsoft.com/en-us/office/first-things-to http-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]*[https://techhelpsupport.mclamicrosoft.educom/en-us/office/bannermanage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settingsl]*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login InstructionsSetup Call Forwarding in Microsoft Teams]])*3. Click ==Using the ''''Reset Your MyMCLA Account Password'''' link located Microsoft Teams App on the main menu of Banner.Cell Phones (Apple IPhone or Andriod)==*4. Set a new password which should be a combination of numbers as well as letters.*5. Confirm the password has been reset by logging into http://sso.mcla.edu with your reset MyMCLA password.[[Downloading Teams App]]
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