Difference between revisions of "MCLA Computer HelpDesk"

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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Jansen Truitt</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1></font>Jacob Mendelsohn</font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Melissa Haley</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Amanda Sheldon</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Jaimie Wallance</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Bryan Acton</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Amanda Reagan</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>
 
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Revision as of 17:17, 2 June 2010

Helpdesk.jpg

Description

The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus community. In addition, it is also a full service repair center for all Dell laptops that were purchased through MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiencing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.

Contacting the Computer HelpDesk

  • Location: First Floor of Murdock Hall Room 112/113
  • Phone: (413)-662-5276
  • E-mail: helpdesk@mcla.edu


Hours Of Operation SUMMER - HelpDesk and Computing Labs

Day Open Close
Monday 8:00am 9:00pm
Tuesday 8:00am 9:00pm
Wednesday 8:00am 9:00pm
Thursday 8:00am 9:00pm
Friday 8:00am 5:00pm
Saturday CLOSED CLOSED
Sunday CLOSED CLOSED
  • Hours maybe extended for certain summer programs.

Meet the Staff

Name Position
John Clark Help Desk Manager
/font> Consultant
Open Position Consultant
Calvin Shade Consultant
Consultant
Consultant
James Winer Consultant
Lab Monitor
Corinne Beauchemin Lab Monitor
Lab Monitor
Lab Monitor
Lab Monitor


  • Updated 03/18/2010

Information about the Computer HelpDesk