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MCLA Fax Services

1,341 bytes added, 04:57, 14 February 2023
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MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers. Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through these various options.
If you are using Mac OS, please refer [[MCLA_Remote_Access_(MacOS)| to these instructions instead]].==Sending a Fax==<youtube>G7xoRmVkFws</youtube>
=='''DescriptionVia Email Attachment'''==For various reasons pertaining *Login to security, certain services within your MCLA Email via the MCLA network are protected from direct access to Portal (https://portal.mcla.edu)*Create a new email message*Enter the ten-digit fax phone number with @westfax.com as the Internetrecipient's e-mail address. Access to these resources from other networks requires special software to provide Example:13035551212@westfax.com*Enter a secure “tunnel” from your computersubject as the fax header (see [https://westfax. MCLA employs an SSL VPN com/how-to-use-advanced-flags-with-fax-to provide this function and this document explains how -email/ WestFax Advanced Header Flags]) *Attach the file you would like to accessfax. All Microsoft Office file formats, .PDF, install and use this tool for Windows based machines.JPG are supported.*Send Email*You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
=='''Download Via BlazerPrint Copier (Paper Faxing)'''*1. Load document in Automatic Document Feeder*2. 'Tap' into BlazerPrint Copier with MCLA Photo ID. *3. Select “Scan” from the homepage*4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.*5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.*6. Enter fax number (required), recipient name (optional), and Install Sophos Connect Clientrecipient company (optional) then press 'Add Recipient'in the lower right corner.*7. Press 'Start'==to Send Fax*8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
*1. Before you start, ensure you do not have the outdated "Sophos SSL VPN" client installed. If you do, please follow these steps to uninstall:**a. Select Start , then select '''Settings > Apps > Apps & featuresVia Portal Link'''. **b1. Access [https://home.westfax. Select the the 'Sophos SSL VPN' application com/login/sso/mcla WestFax Fax Portal] by logging in the list with your MCLA ID and then select '''Uninstall'''.*2. Download the VPN software (Sophos Connect) click this link password [https://mclahome.sharepointwestfax.com/:u:login/ssso/DesktopSupport772/EUe1CL7iaOBHhCZfrCYX6egBXZDgl_T9GFW5uRzKJYCQUA?e=hlMZdS Sophos Connectmcla here]. *3. Open The WestFax link can also be found on the installer once downloaded and complete the client installation.*4. Login to [https://mclautmportal.mcla.edu using your A# and password. MFA code may be requiredMCLA Portal] via the 'Everyone' dropdown.*52. Once logged in select the Click 'Send Fax''Remote Access''' link on button located in the pagetop right corner*3. Enter Fax Number or select from Contacts*64. Click Fill out the download button next to header field (shows at the description "'''Click here to download top of the configuration file to set up SSL VPN on Linux, MacOS X, BSD or SolarisFax)*5.'''" Download and Save Fill out the subject field (for metadata)*6.opvn file.Select Cover Page*7. Open the Sophos Connect software, click the ''''Import Connection''Select 'Browse' option*8. Navigate to add the .opvn file that document you saved, select it and click ''''Open''''would like faxed
=='''Connect to the VPN using Sophos Connect Client'''Receiving a Fax==
'''Via Incoming Email'''*Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format. '''Via Portal Link'''*1. Open the Sophos Connect software Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by either selecting it logging in with your start menu or system tray*2MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. Confirm that The WestFax link can also be found on the 'mclautm[https://portal.mcla.eduMCLA Portal] via the ' server connect is selected then click 'ConnectEveryone'dropdown.*2. Your fax inbox will appear where you can view incoming faxes, download them as PDF files, or delete.*3. Type in your A number and passwordUsers that have multiple fax lines associated with their account can use the dropdown at the top to select which fax inbox they would like to view. MFA code may be required ==Learn More About WestFax Portal==<youtube>d903hJRiqMM?t=268</youtube> ==Related Links==*[https://westfax.com/hipaa-compliant-fax-faq/ HIPAA Compliant Fax FAQ]*4[https://westfax. Connection status will show a green click mark when successfully connected com/how-to-use-advanced-flags-with-fax-to-email/ How to use advanced flags with fax to the VPNemail]

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