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==Media Services==
Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.
<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
=='''Description'''Staff==For various reasons pertaining to securityAaron Bieniek, certain services within the MCLA network are protected from direct access to the InternetMedia Services Manager, Audio Visual Equipment Technician II* Murdock room 114 * x5328 * A. Access to these resources from other networks requires special software to provide a secure “tunnel” from your computer. MCLA employs an SSL VPN to provide this function and this document explains how to access, install and use this tool for Windows based machinesBieniek@mcla.edu
=='''Connect to the VPN using Sophos Connect Client'''Contacting Media Services==The Media Services office is located in Murdock Hall room 114
*1Phone (413) 662-5328 on campus x5328 (Aaron) or (413) 662-5287 on campus x5287 (Ben) Email: mediaservices@mcla. Open edu ==Requests==Requests can be made directly with the Sophos Connect software by either selecting it in your start menu office of Media Services or system traythrough the student affairs office’s [https://dynamicforms.ngwebsolutions.com/Submit/Page?form=0835d890-b164-40e8-bb10-0bca84bbbded&page=466452&token=peF2Ii9bMSN9761OAkHt33d2EPJ7enrsaA-yiLqSfBM Non-Classroom Space Request Form]*2. Confirm that This form can also be found on the 'mclautmMCLA portal page.mcla.edu' server connect is selected then click 'Connect'*3Be sure to list your AV requirements on this form. Type in If you have questions about your A number and passwordspecific needs for an event please contact us. MFA code may Requests for event support should be requiredmade at least 2 weeks in advance. Please contact us if you have any questions regarding classroom technology or any of our other services. ==<div id="hours">Hours Of Operation - Media Services</div>== <center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" > <tr> <td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>4:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>5:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td> </tr> </table></center> <!-- ==Resources== * [[Philo]] - Online TV Streaming Services*4. Connection status will show a green click mark when successfully connected to the VPN[[Large-Format Printing]] -->