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<div style="border: 1px solid #REDIRECT 2D008E; padding: .7em; background-color:#00000; margin-top: 0;">[[File:Techhelplogo.png|left|100px]]<p><b>Tech Help is designed for students, faculty and staff to be able to find centralized information about our technology services at MCLA. It is your one-stop-shop for MCLA technology news, instructions, guides, and answers. If you do not find what you are looking for, please contact the [[MCLA Computer HelpDesk]] at (413)-662-5276 or [https://chat.socialintents.com/c/mclahelpdesk chat with us live!]</b></p> <table cellspacing="3" style="width:100%;background-color:white;vertical-align:top;color:#000"><tr><th colspan="2" style="color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;" valign="top">Quick Links</th></tr> <tr><td>*[[MCLA Account Setup|MCLA Account Setup]]*[http://techhelp.mcla.edu/index.php/MCLA_Account_Management#manage Manage Your Account]*[[Office 365|Office 365 Email Information]]*[https://portal.mcla.edu MCLA Portal]</td><td>*[[Network|Set up Wireless Access]]*[[Guest Network Access|Guest Accounts]]*[https://techhelp.mcla.edu/banner Self-Service Banner]*[http://www.dell.com/MCLA/Config Laptop Program Ordering]*[[BlazerPrint]]</td></tr></table> </div> <table cellspacing="3" style="width:100%;background-color:white;vertical-align:top;color:#000"><tr><th style="color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;" valign="top"> New User Guides</th><th style="color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;" valign="top"> About Us </th></tr><tr><td style="background:white; border:1px solid #CCC" valign="top"><p>If you are new to the MCLA community or just want to get started with technology at MCLA, please review this step by step guide. </p> <ul> <li>[[Faculty and Staff - Getting Started]]</li> <li>[[Student - Getting Started]] </li> <li>[[Online Student - Getting Started]] </li> </ul></td><td " style="background:white; border:1px solid #CCC"> <p>MCLA has various departments associated with its technology services. In this section you can learn who we are and how we contribute to the technology services found at MCLA. </p> <ul> <li>[[MCLA Computer HelpDesk]]</li> <li>[https://www.mcla.edu/administration/administrative-offices/academic-technology/index.php Academic Technology]</li> <li>[[Administrative Systems]] <li>[[Computer Support Services]]</li> <li>[[Media Services]]</li> <li>[[Telecommunications]] </ul></td></tr><tr><th style="color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;"> Help Resources</th><th style="color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;">Tech Help News Feed</th><tr><td style="background:white; border:1px solid #CCC" valign="top" rowspan="3"><p>Here you will be able to browse through the information populated on this site. The fully functional 'Search' (top left) can also be used to find the information you seek. </p> <ul> <li>[[Student Information System]] - (Banner)</li> <li>[[Office 365 | E-mail Communication]] - (Office 365) </li> <li>[[Computing Hardware and Software]]</li> <li>[[Network]]</li> <li>[[BlazerPrint | Printing and Copy Services]] <li>[[User ID and Password]]</li> <li>[[IT Policies and Procedures]]</li> <li>[[Technology Enhanced Facilities]]</li> <li>[[Canvas | Learning Management - Canvas]]</li> <li>[http://www.mcla.edu/library/ Library and Research]</li> <li>[[TechHelpMCLAs Laptop Initiative| MCLA's Laptop Initiative]]- (Student Laptop Purchasing Information)</li> </ul> </td><td style="background:white; border:1px solid #CCC" valign="top"><center>---- </td></tr></table>
