Changes

==Media Services==Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus widewill be replacing its telephone system with Microsoft Teams. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related This enables users to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains make or receive through the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->following options:

==Services==* Support for classroom AV technologyA Teams-enabled physical desk phone installed in your office.* Online learning support* Live event support* Video conference supportThrough your computer using the Microsoft Teams client software.* Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screensThrough your cell phone using the Microsoft Teams app.* Video and audio recording and editing* [[Large-Format Printing]]* [[Yodeck]] - Electronic signage maintenance and administration* [[Philo]] - Online TV Streaming Services* DVD/CD duplication* [[Lecture Recording]]

==StaffUsing a Microsoft Teams Desk Phone==Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II* Murdock room 114 * x5328 * A.Bieniek@mcla.edu

Benjamin Warner, Audio Visual Equipment Technician I[[File:Ccx400b.jpg|left|100px]] PolyCom CCX 400 (Multi Line Phone)* Murdock room 114 [https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]* x5287 [https://www.poly.com/content/dam/www/products/phones/ccx/ccx-400/doc/ccx-with-teams-quicktips.pdf Quick Start Guide ]*Benjamin.Warner@mcla.edu[[How to Sign In - CCX 400]]*[[Access Voicemail - CCX 400]]*[[Call Forwarding - CCX 400]]

==Contacting Media ServicesUsing the Microsoft Teams Client (Windows or Mac OS)==The Media Services <youtube>QInQPa7CGzs</youtube>*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [https://www.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]*[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls]*[https://support.microsoft.com/en-us/office is located /change-your-status-in Murdock Hall room 114-microsoft-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e#ID0EBBD=Mobile Set Teams Status] "Do not distrub" will slience incoming calls

*Phone (413) 662-5328 on campus x5328 or (413) 662-5287 on campus x5287  Email: mediaservices@mcla.edu ==RequestsUsing the Microsoft Teams Mobile App==Requests can be made directly with the office of Media Services or through the student affairs office’s *[https://nextgensso.com/sp/startSSO.ping?PartnerIdpId=http://sts.mclaaka.edu/adfs/servicesms/trust&TargetResource=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2f5d048d55-e9b0-441c-a1e1-2257baa5b180 Non-Classroom Space Request Formteamsmobiledownload Download Teams Moblie App]This form can also be found on the MCLA portal page.Be sure *[[How to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance. Please contact us if you have any questions regarding classroom technology or any of our other services.==<div id="hours">Hours Of Operation Sign- Media Services</div>== In Mobile App]] <center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" > <tr> <td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8*[https:00am</font></font><www.youtube.com/font></td><td><font facewatch?v="verdana,arial"><font color="#666666"><font sizeZTKyrnGgeOU&list=PLD3boy6eO4w-1>4:00pm</font></font></font></td> </tr> <tr BGCOLORbAm7odckn7pfILJd8W9GF&index="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td> </tr> </table></center> <!-- ==Resources== * [[Philo6 Transfer Calls between Phone and Desktop]] - Online TV Streaming Services* [[Large-Format Printing]] -->