MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options: *A Teams-enabled physical desk phone installed in your office1.*Through your computer using Select the Microsoft Teams client software.Sign In option*Through your cell phone using the Microsoft Teams app2. ==Using a Microsoft Teams Desk Phone== Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:------[[File:Vvx400_.jpg|left|100px]]PolyCom VVX 250 (Single Line Phones)*[Go to https://docs.polymicrosoft.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]devicelogin using your computer's web browser*[https://www3.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-enEnter the code prompted on the Teams phone.pdf Quick Start Guide]*[[How You may have to Sign In - VVX 250]]*[[Access Voicemail - VVX 250]]*[[Call Forwarding - VVX 250]]------ [[File:Ccx400bpush 'Refresh Code' if your phone has been idle.jpg|left|100px]] PolyCom CCX 400 (Multi Line Phone)*[https://docs4.polyAfter inputting the code, you will be prompted to log in on your device.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardwareClick continue to trust the Authenticator Broker.html Overview of Button Layout]*[https://www5.poly.com/content/dam/www/products/phones/ccx/ccx-400/doc/ccx-with-teams-quicktips.pdf Quick Start Guide ]*[[How to Sign In - CCX 400]]*[[Access Voicemail - CCX 400]]*[[Call Forwarding - CCX 400]] ==Using Verify your identity through the Microsoft Teams Client (Windows Authenticator app or Mac OS)==<youtube>QInQPa7CGzs<by text/youtube>*[https://support.microsoftcall.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]*[https://support6.microsoft.com/en-us/office/manage-your-call-settings-Confirm that the phone is signed in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding Your name will appear in Microsoft Teams] | [https://www.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]*[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls] ==Using the Microsoft Teams Mobile App==*[https://akatop left corner.ms/teamsmobiledownload Download Teams Moblie App]*[[How to Sign-In Mobile App]]*[https://www.youtube.com/watch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=6 Transfer Calls between Phone and Desktop]
