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→Hours Of Operation - Media Services
==Media Services==Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA will be replacing its telephone system with Microsoft Teamscommunity.<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. This enables users We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to make or receive through satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the following options:faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
==Services==* Support for classroom AV technology* Online learning support* Live event support* Video conference support*A TeamsEquipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.* Video and audio recording and editing* [[Large-Format Printing]]* [[Yodeck]] -enabled physical desk phone installed in your office.Electronic signage maintenance and administration* [[Philo]] - Online TV Streaming Services*Through your computer using the Microsoft Teams client software.DVD/CD duplication*Through your cell phone using the Microsoft Teams app.[[Lecture Recording]]
==Using a Microsoft Teams Desk PhoneStaff==Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II* Murdock room 114 * x5328 * A.Bieniek@mcla.edu
==Using the Microsoft Teams Client (Windows or Mac OS)Contacting Media Services==<youtube>QInQPa7CGzs</youtube>*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [https://www.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]*[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls]*[https://support.microsoft.com/en-us/The Media Services office/change-your-status-is located in-microsoft-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e#ID0EBBD=DesktopSet Teams Status] "Do not disturb" will silence incoming callsMurdock Hall room 114
*Phone (413) 662-5328 on campus x5328 or (413) 662-5287 on campus x5287 Email: mediaservices@mcla.edu ==Using the Microsoft Teams Mobile AppRequests==*Requests can be made directly with the office of Media Services or through the student affairs office’s [https://akanextgensso.com/sp/startSSO.ping?PartnerIdpId=http://sts.mcla.msedu/adfs/services/teamsmobiledownload Download Teams Moblie Apptrust&TargetResource=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2f5d048d55-e9b0-441c-a1e1-2257baa5b180 Non-Classroom Space Request Form]*[[How This form can also be found on the MCLA portal page.Be sure to Signlist your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance. Please contact us if you have any questions regarding classroom technology or any of our other services.==<div id="hours">Hours Of Operation - Media Services</div>== <center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" > <tr> <td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-In Mobile App]]1>4:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>*[https<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></www.youtube.comtd> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></watch?vtd><td><font face="verdana,arial"><font color=ZTKyrnGgeOU&list"#666666"><font size=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index1>CLOSED</font></font></font></td> </tr> </table></center> <!-- ==Resources==6 Transfer Calls between Phone and Desktop * [[Philo]] - Online TV Streaming Services* [[Large-Format Printing]]-->
