Changes

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:  =Step by Step Guide=*A Teams-enabled physical desk phone installed in your office.*Through your computer using the Microsoft Teams client software1.*Through your cell phone using Hit the Microsoft Teams app. ==Using a Microsoft Teams Desk Phone== Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:------[[File:Vvx400_.jpg|left|100px]]'''PolyCom VVX 250 (Single Line Phones)'''*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]*[[How to Sign In - VVX 250]]*[[Access Voicemail - VVX 250]]*[[Call Forwarding - VVX 250]]------' soft key[[File:Ccx400bSi1.jpg|left|100px400px]] '''PolyCom CCX 400 (Multi Line Phone)'''*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]*[https://kaas2.hpcloud.hp.com/pdf-public/pdf_9136933_en-US-1.pdf Quick Start Guide ]*[[How Go to Sign In - CCX 400]]*[[Access Voicemail - CCX 400]]*[[Call Forwarding - CCX 400]] ==Using the Microsoft Teams Client (Windows or Mac OS)==<youtube>QInQPa7CGzs</youtube>*[httpssite http://supportaka.microsoft.comms/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]siplogin using your computer's browser*[https://support3.microsoft.com/en-us/office/manage-Log in with your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]MCLA account*[https://support4.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [httpsEnter the 'Pair Code://www' that is shown on your VVX 250 Phone's screen.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]*[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls]*[https://support.microsoftThe phone will automatically reboot after which point you'll be signed in.com/en-us/Your office/change-your-status-in-microsoft-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e#ID0EBBD=DesktopSet Teams Status] "Do not disturb" phone number will silence incoming calls*[https://support.microsoft.com/en-us/office/share-a-appear on the phone-line-with-a-delegate-which confirms you've signed in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Setup Call Delegates] ==Using the Microsoft Teams Mobile App==*[https://akasuccessfully.ms/teamsmobiledownload Download Teams Moblie App]*[[How to Sign-In Mobile App]]*[httpsNOTE://www.youtube.com/watch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=6 Transfer Calls between Phone and Desktop] ==Frequently Asked Questions== *[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 How do I set other users This needs to be able to pick up my line?]*[[How do I record my voicemail greeting?]]*[[Why did my phone automatically sign me out?]]repeated after every password change.