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How do I submit service requests? (Faculty/Staff)

378 bytes removed, 05:38, 14 February 2023
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Every All BlazerPrint copier is equipped Copiers are covered under a service contract with an RFID reader that is compatible with your MCLA Photo IDConnecticut Business Systems (CBS). Users can login to If the copier using their MCLA Photo ID to unlock the ability to release their print jobs from the BlazerPrint virtual print queue as well as use scanningevent you experience any malfunction with copiers, copy and fax features. Users must 'register' their MCLA Photo ID with the BlazerPrint system. '''This only needs to a service order should be done once to associate the card placed with your MCLA account for authentication purposes'''CBS directly. Here There are the steps on how three ways to register your cardsubmit a service order.
*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
*1. 'Tap' your MCLA Photo ID on top of the RFID Reader on the Copier.[[imageFile:printreg1Orderservice.jpgpng|500px]]*2. You will be prompted to “Associate your Card”.*3. Select the “Yes” button in the right-hand corner to begin registration.[[image:printreg2.jpg]]*4. You will be prompted to enter your MCLA User ID (A number without @mcla.edu) and Password.[[image:printreg3.jpg]] [[image:printreg4.jpg]]*5. Hit the “Done” key in the right-hand corner after each item is entered.*6. Once complete your card will be “successfully registered”. *7. If the information you entered is not correct you will be prompted to try again.

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