Changes

To Reset ==Media Services==Media Services, as part of Computer Support Services, provides a Lost number of AV related services to all members of the MCLA Account Password using Microsoft's Selfcommunity.<!-Service Password Reset Tool:- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->

==Services==* Support for classroom AV technology* Online learning support*1. Go to https://passwordreset.microsoftonline.comLive event support*2. Type your '''A number with @mcla.edu''' at the end of it (Example: A10001000@mcla.edu)Video conference support*3. '''Complete two''' of the verification methods listed on the left (Phone CallEquipment loan: Laptops, digital cameras, SMS Textdigital audio recorders, Security Questions or Alternate Email)projectors and screens.*4. Enter new password.Video and audio recording and editing* [[Large-Format Printing]]* [[Yodeck]] - Electronic signage maintenance and administration* [[Philo]] - Online TV Streaming Services* DVD/CD duplication* [[Lecture Recording]]

*1Phone (413) 662-5328 on campus x5328 (Aaron) or (413) 662-5287 on campus x5287 (Ben) Email: mediaservices@mcla. Go to httpedu ==Requests==Requests can be made directly with the office of Media Services or through the student affairs office’s [https://techhelpdynamicforms.mclangwebsolutions.educom/Submit/banner*2. Login using your Self Service Banner account ([[Logging into SelfPage?form=0835d890-b164-40e8-bb10-0bca84bbbded&page=466452&token=peF2Ii9bMSN9761OAkHt33d2EPJ7enrsaA-yiLqSfBM Non-Service Banner for the first time|Banner Login InstructionsClassroom Space Request Form]])*3. Click This form can also be found on the ''''Lost Your MCLA Account Password?'''' link located portal page.Be sure to list your AV requirements on the main menu this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance. Please contact us if you have any questions regarding classroom technology or any of Bannerour other services.*==<div id="hours">Hours Of Operation - Media Services</div>==  <center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" > <tr> <td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>4. Use the temporary password that is generated to login to https:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></portal.mcla.edutd> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>*4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!<td><font face="verdana,$arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,@arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td><td><font face="verdana,etc.)arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td>*<td><font face="verdana,arial"><font color="#666666"><font size=-1>5. Confirm the password has been reset by logging into http:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td> </tr> </table></portal.mcla.edu with your reset MCLA password.center> <!-- ==Resources== * [[Philo]] - Online TV Streaming Services* [[Large-Format Printing]] -->