Difference between pages "IT Policies and Procedures" and "How do I order supplies? (Faculty/Staff)"

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[[Image:Outsidemurdock.jpg|right]]
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Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.
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==Description==
 
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We strive to make our technology services and support services meet the needs of the campus community. As you use technology here at MCLA, we would like everyone to keep in mind that the services we provide are privileged resources and shared among other students, faculty and staff.  Here you will find policies and best practice procedures to follow that will ensure proper use that respects other users.
 
  
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==Policies==
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*Toner Cartridges
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*Drums
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*Waste Toner Bins
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*Staples
  
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Any parts outside of this must require a service order to be placed.
  
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*[[Network User Agreement]]
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==There are three ways in which you can order supplies:==
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*[[Dorm Connection Policy]]
 
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*[[MCLA Electronics Communications Policy]]
 
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*[[Sensitive Information in Electronic and Paper-based Systems]]
 
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#REDIRECT [[Acquisition and Development]]
 
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[[:File:MCLA - PL11 - Acquisition and Development Policy v.1.1.pdf|IT Procurement and Development Policy]]
 
  
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==Procedures==
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*1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
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*2. Email [mailto:CBSWebOrders@xerox.com CBSWebOrders@xerox.com] provide the same information as provided above
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*3. Go to [https://www.cbs-gisx.com www.cbs-gisx.com], Click support, then go to order supplies and fill out the information requested like screenshot below:
  
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*[[Academic Department PCs]]
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[[File:Ordersupply.png|600px]]
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*[[Apple IOS Devices]]
 
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*[[Computer Support Procedures]]
 
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*[[Hardware Support Procedure]]
 
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*[[Information Security Awareness]]
 
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*[[Netiquette]]
 
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*[[Network Account Creation Procedure]]
 
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*[[Network Account Termination]]
 
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*[[Network Printing Support Procedure]]
 
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*[[Peer 2 Peer Sharing (P2P)]]
 
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*[[Software Support Procedure]]
 
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*[[Virus Removal Service Procedure]]
 
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*[[Computer Helpdesk Services for Students]]
 
  
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==Once I receive the supplies, how do I install them?==
  
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==Service Catalog==
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*Refer to AltaLink or VersaLink video guides which show how to replace these supplies.
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*[[Technology Fee Services]]
 
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*[[Service Catalog]]
 

Revision as of 05:25, 14 February 2023

Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.

  • Toner Cartridges
  • Drums
  • Waste Toner Bins
  • Staples

Any parts outside of this must require a service order to be placed.

There are three ways in which you can order supplies:

  • 1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
  • 2. Email CBSWebOrders@xerox.com provide the same information as provided above
  • 3. Go to www.cbs-gisx.com, Click support, then go to order supplies and fill out the information requested like screenshot below:

Ordersupply.png

Once I receive the supplies, how do I install them?

  • Refer to AltaLink or VersaLink video guides which show how to replace these supplies.
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